At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.
Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.
Job Description
As a Manager, Ad Tech Operations, you will play a pivotal role in the success of the Partnership team, by being a platform specialist across DV360, CM360, SA360 and resolving platform questions logged via our ticketing system by our clients.
In this role, you will onboard and support Google Marketing Platform (GMP) clients, driving strong relationships while ensuring they receive best-in-class service and adhering to ticket SLAs and best practices.
Your primary responsibilities will include:
Optimize campaign performance across programmatic platforms, striving to refine tactics for our clients.
Resolve basic platform (CM/DV/SA) questions, including user access, creative approvals, and spend issues.
Complete account build tasks (e.g., Advertiser creation, linking, floodlight/audience creation) for platform onboarding and implementation.
Ability to complete scorecards and basic audits for GMP products
Develop insights to inform our clients' strategies.
Partner with Business Development to generate strategies for prospective clients.
Interface with clients through written, phone, and in-person communication.
Collaborate across our teams to create holistic advertiser solutions which span all areas of the digital spectrum.
Qualifications
4+ years of experience in an agency environment
Expertise in managing or optimizing campaigns in DV360, SA360, and CM360.
Experience with numerical detail, analysis, and using data and market insights to inform decisions and develop business strategies.
Business writing skills and ability to produce high-quality documents
Demonstrate a structured way of working, with the ability to cope with competing demands
Ability to experiment with new methods and technologies to solve complex issues.
Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.
Additional Information
Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs
💰Reward: You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.
🏥 Healthcare plans: Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.
💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.
All your information will be kept confidential according to EEO guidelines.
Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].
Compensation Range: $60K - $85K
Jellyfish (jellyfish.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jellyfish (jellyfish.com) and has not been reviewed or approved by Jellyfish (jellyfish.com).
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Leave & Time Off Breadth — Feedback suggests PTO and holidays are generous, with occasional extra company-wide days and some rollover flexibility. This breadth of time off is often viewed as a standout element of the package.
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Flexible Benefits — Feedback suggests hybrid/remote options and flexible work arrangements are meaningfully available. Job materials and role descriptions underline the ability to work away from the office part of the time.
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Retirement Support — Feedback suggests a 401(k) with a company match is available in the U.S. Some accounts describe the match as strong for the agency market, with immediate vesting noted.
Jellyfish (jellyfish.com) Insights
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What We Do
Jellyfish is a new kind of marketing performance company for the platform world, where success demands a creative, multi-platform mindset. We help brands thrive, by navigating, connecting, and harnessing the platforms that drive growth. We’re more than the same logo over every door. Our unique global structure combines platform understanding with tech, media, creativity, and data expertise. We make amazing things happen at the pace the platforms demand. We’re proud to help shape the future of some of the world’s best brands - from ecommerce and CPG, to entertainment and gaming. Our unique, decade-long, multi-region Google partnership delivers across GMP, Cloud, and Training. We’re a Salesforce Consulting Partner, and one of the industry’s most extensively certified teams across Amazon. We can help you unlock your full potential across Meta technologies across the globe. Including training, creative, paid social, and analytics We know how important it is to find, develop, and deploy the best digital talent. So we’re equally passionate about giving our talent a platform to perform, which everyone can shape and make their own as they progress. From nurturing diverse new talent within our Jellyfish Academy, to investing in proprietary technology that can cast and connect the best teams, globally and seamlessly. If you want to find out more about our latest career opportunities - wherever you are in the world - do get in touch.
