Manager, Sales Development

This hybrid position requires two days per week in our Denver, CO office.About you 

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

About this role

The ADR Sales Development Manager is a critical member of the Sales Development leadership team who grows talent and executes against outbound pipeline goals. To continue doing great work, we need an energetic people leader who wants to join a burgeoning team and is passionate about coaching and developing people at the beginning of their sales careers.

This role gives you the opportunity to hire and shape a fantastic team in the Sales Development organization. To be successful, you should pride yourself as a people leader first, but have a strong process-oriented style as well as a positive attitude which you use to influence those around you.

What you'll be doing

• Scale and manage a high-performing team of 8+ ADRs who consistently overachieve on aggressive goals and will become future AEs at Udemy.
• Own and drive execution of Udemy’s new business pipeline goals by understanding and analyzing top-of-the-funnel metrics, pipeline quality, and revenue influenced across segments.
• Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and People teams to successfully collaborate on new marketing campaigns and field events, optimize your business for efficiency, accelerate ramp time to productivity, and ensure your team has a crisp understanding of Udemy’s domain knowledge.
• Attract, hire, develop, and retain world-class ADR talent.
• Build and coach high-performing ADRs to the next high-performing Corporate Account Executives.
• Leads through inspiration, service leadership, and Udemy values.

What you’ll have 

• Have 2+ years of leadership or outbound sales experience in a fast-growing high-technology company with a track record of high performance and strong pipeline generation.
• Are excited by attracting, recruiting, developing and retaining world-class talent early in their Sales and Management careers.
• Demonstrate a deep sense of ownership, accountability, pride, and passion for your work.
• Are strategic enough to build a team, but tactical enough to execute on a day-to-day basis.
• Have a reputation with cross-functional teams as being collaborative, innovative, accountable, and reliable.
• Have an obsession with being data-driven, highly analytical, lead through influence and are a structured thinker.
• Think big by working to achieve a deep understanding of predictable revenue models, mastery of sales development, and value selling practices as well as leadership philosophy and development.
• Love to teach, coach and enable through traditional and innovative approaches. You enjoy building slide decks with the latest pitches and the most updated examples from your team’s performance.
• Your favorite work playlist is not on Spotify but on the call recording software and you love providing feedback and bettering your team’s skills.

About your skills

• Skills-Based Hiring: You dive into job descriptions and team performance data to uncover the key skills needed for success, using engaging behavioral questions to explore how candidates have showcased those abilities. With structured interviews, you focus on a candidate’s skills and practical experience, ensuring they can perform role-specific tasks effectively.
• Skills Development: You partner with team members to identify their developmental needs and adjust your leadership style to support their growth. As a strong communicator, you clearly articulate development plans, expectations, and feedback, aligning individual growth with team and organizational goals to ensure skill development drives collective success.
• Demand Generation: You develop, plan, and implement data-driven lead nurtures and GTM sales plays that drive urgency and accountability. By creating compelling, targeted content for each stage of the buying journey and analyzing performance data, you identify trends and optimize strategies to ensure timely, impactful execution across multiple initiatives.
• Pipeline Management & Performance:  You analyze the sales pipeline to identify bottlenecks and areas for improvement, implementing strategies that optimize lead flow and boost conversion rates. Proficient in SFDC, SalesLoft, and Gong, you leverage data for strategic decision-making, set clear performance expectations, and provide regular coaching and feedback, ensuring alignment with sales partners for organizational success.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy 

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. 

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the United States:

• Core Benefits: Comprehensive medical, dental, vision, life/AD&D, and disability coverage

• HSA/FSA/Commuter: Pre-tax savings/spending plans, including HSA employer contributions

• Transgender Benefits: Expanded medical coverage for gender-affirming care

• Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week “ease-back” program that enables parents to return part-time at full pay

• Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

• Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

• Retirement: Pre-tax and Roth 401(k) plan with an employer contribution

• Charitable Giving: Corporate charitable match for eligible nonprofits and charities

• Vacation: Flexible vacation for salaried Udemates and fifteen days per year for hourly

• Holidays: Twelve paid holidays throughout the year

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