Adoption and Deployment Advisor

Job Title

Adoption and Deployment Advisor

Build the future with us

As an Adoption and Deployment Advisor within the Individual Insurance, Savings and Retirement sector, you play a key role in the rollout and adoption of initiatives among advisors and clients. You act as a facilitator between teams to ensure effective implementation, maximize the value of deployed solutions, accelerate their adoption, and reduce potential pain points.

This position represents an excellent opportunity to showcase your skills and fully realize your potential within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment conducive to collaboration and innovation.

What you’ll accomplish with us
As a Adoption and Deployment Advisor, you’ll be at the core of our mission. Here are the main responsibilities:

Adoption, Enablement and Alignment

• Responsible for ensuring the readiness, alignment, and success conditions of deployments, in collaboration with partner teams.

• Support and advise business partners in defining their needs.

• Identify deployment risks, constraints, dependencies, and requirements, and propose mitigation measures.

• Lead and operationalize strategies that promote adoption of deployed solutions.

• Support advisors and clients in adopting and embracing changes.

• In a context of multiple and simultaneous deployments, ensure alignment, consistency, and synchronization of initiatives.

• Prepare and facilitate cross-functional committees and governance bodies related to deployments.

Performance Monitoring and Continuous Improvement

• Analyze post-deployment results and formulate improvement recommendations to optimize usage and maximize benefits.

• Contribute to stabilization and optimization phases following implementation.

What could accelerate your success in this role
We’re looking for someone who:

• Is known for their experience in complex organizational and digital transformation initiatives, enabling effective navigation in high-impact change environments.

• Stands out for their ability to exercise strategic judgment and formulate sound recommendations to support decision-making in transformation contexts.

• Demonstrates strong communication, influence, and mobilization skills, including facilitating executive or complex cross-functional committees in interconnected, multi-environment settings.

• Is recognized for their high level of autonomy and the ability to operate effectively in complex and matrixed environments.

• Has 7 to 10 years of experience in change management or digital adoption.

• Holds a university degree (bachelor’s or master’s) in a relevant field; PROSCI certification (ADKAR methodology) is considered an asset.

• Charter of the French language clause to add if needed: (Beginner, intermediate, or advanced) level of English proficiency, as the role involves (list tasks) with (type of stakeholders, “who”) on a (frequency) basis.

• Has an advanced level of proficiency in French and English, as the role requires regular oral and written collaboration with unilingual French and English-speaking partners and colleagues.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.

• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs! 

Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

iA Financial Group

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.