The Ad Operations team is responsible for setting up and managing marketing campaign configurations to ensure streamlined execution of our advertiser and publisher ad delivery. As an Ad Ops Specialist in our Gurgaon office, you will get requests cascaded from the Operations teams who transform business needs into technical configurations.
As the expert of Criteo's internal tools, you will leverage checklists to ensure that nothing is forgotten and will strive for zero errors; you will also be able to implement your own process improvement ideas. With exposure to cross-functional teams (Technical Solutions, Creative Services, and Sales), your experience and success in this role will set you up for future career mobility opportunities within Criteo.
Setup a wide variety of display or mobile campaigns according to client’s goal including campaign creation, budget setup, banner creation, tracking testing.
Perform pre-launch checks for Criteo campaigns and escalate any issues to commercial or technical team
Follow changes and updates to product or processes and quickly adapt to them
Demonstrate strong expertise and knowledge of AdOps practices across the different regions
Proactively pull requests for completion from the team queue according to priority and in a timely manner
Work closely with AdOps peers supporting the same Region to ensure requests are actioned within SLAs and according to internal process and guidelines
Maintain and update workflow checklists to ensure optimal configuration and setup
Anticipate and identify issues with campaigns and ad-creative
Discover opportunities for increased automation and operational efficiency and contribute to improve platform functionality
Work in different rotational shifts as you will support APAC, AU, EMEA & US regions; night shifts are required to support EMEA & US regions. Also open to working on the weekends
Shift : Must be flexible to work in EMEA and AMER shifts based on business requirements.
Location : Gurugram
Who You Are:1+ years of experience working in an ad operations environment.
Experience with queue management and following the SLA.
Experience working in a global context, with remote stakeholders operating in different time zones and regions
Able to work independently as well as part of a team
Strong communication and interpersonal skills
Process driven, extremely precise and organized
Flexible and able to adapt to fast-changing environments
Problem solver with good analytical skills
Fluent in English
Available to work in EMEA and AMER shift.
Experience of working directly with 3rd Party rich media vendors such as DoubleClick, Sizmek and Flashtalking is a plus
Basic knowledge of HTML, Flash and JavaScript
Understanding of current digital advertising offerings and products
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.
🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
Skills Required
- 1+ years of experience in an ad operations environment
- Experience with queue management and following SLAs
- Experience working with remote stakeholders across time zones
- Able to work independently and as part of a team
- Strong communication and interpersonal skills
- Process-driven, precise and organized
- Flexible and able to adapt to fast-changing environments
- Problem-solving and analytical skills
- Fluent in English
- Available to work EMEA and AMER shifts (including nights/weekends)
- Basic knowledge of HTML, Flash and JavaScript
- Understanding of current digital advertising offerings and products
- Experience with 3rd party rich media vendors such as DoubleClick, Sizmek, Flashtalking
What We Do
Criteo is a global technology company that powers the world’s marketers and media owners with trusted and impactful advertising through our world-leading Commerce Media Platform, a suite of products that activates the world’s largest set of commerce data to drive better commerce outcomes. We help thousands of brands, publishers, and retailers reach and monetize audiences and are committed to supporting a fair and open internet that enables discovery, innovation, and choice.
