The Role
Position Summary
As an Adobe Workfront Consultant, you will be responsible for understanding our clients’ business requirements and configuring Adobe Workfront to meet those needs. You will serve as a subject matter expert, providing consulting services, training, and support for Adobe Workfront solutions. Your goal is to enable clients to streamline their processes, enhance collaboration, and improve overall efficiency using the Workfront platform.
Key Responsibilities
Qualifications
About Us
Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs.
Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.
Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands!
As an Adobe Workfront Consultant, you will be responsible for understanding our clients’ business requirements and configuring Adobe Workfront to meet those needs. You will serve as a subject matter expert, providing consulting services, training, and support for Adobe Workfront solutions. Your goal is to enable clients to streamline their processes, enhance collaboration, and improve overall efficiency using the Workfront platform.
Key Responsibilities
- Work closely with clients to understand their business processes and requirements
- Design customized Adobe Workfront solutions that align with the stakeholder’s strategic objectives
- Lead the end-to-end implementation process, including configuring Adobe Workfront to meet client needs, setting up workflows, and integrating with other tools and systems
- Provide training to clients and internal teams on how to effectively use Adobe Workfront. Ensure clients have the necessary support during and after implementation, troubleshooting any issues that arise.
- Identify and record Key Performance Indicators
- Manage project timelines, deliverables, and client expectations throughout the lifecycle of the Adobe Workfront implementation, ensuring on-time and on-budget delivery
- Work with clients post-implementation to assess the effectiveness of the Workfront solution and recommend enhancements, optimizations, and new features as their business evolves
- Collaborate with internal teams such as sales, project management, and support to ensure a seamless experience for the client. Build strong relationships with clients, acting as a trusted advisor for all Adobe Workfront-related matters
- Stay up-to-date on Adobe Workfront features, best practices, and industry trends to offer expert advice and innovative solutions to clients
Qualifications
- 7 – 10+ years of experience in a client-facing, solutions consulting position
- Minimum of 3 years of experience working with Adobe Workfront, including implementation, configuration, and consulting.
- Expert in Adobe Workfront Project Manager Adobe Workfront Fusion and Adobe Workfront
- Strong understanding of Adobe Workfront's functionalities, integrations, and API capabilities. Experience with configuring workflows, reporting, and dashboards in Adobe Workfront
- Proven experience in managing projects from inception to completion, ensuring deadlines and client requirements are met
- Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions
- Excellent communication and interpersonal skills, with the ability to explain complex concepts in simple terms. Comfortable working with clients at all organizational levels
- Certifications (Preferred):
Adobe Workfront Certification or similar industry certifications. - Education (Preferred):
Bachelor's degree in Business, Information Technology, or a related field.
About Us
Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs.
Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.
Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands!
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The Company
What We Do
Blue Acorn iCi is an e-commerce consulting firm that helps online retailers increase sales, profitability, and ROI.
