Adobe Program Manager (Remote)

Company Overview:
Blue Acorn iCi, an Infosys company, is a leading digital customer experience company combining analytics, e-commerce, content management, and Experience Driven Commerce services. We bring together engineers, data scientists, commerce experts, designers, and strategists to create seamless, scalable customer experiences. 

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. Through our integrated capabilities and unmatched expertise, we make content and commerce more effective for legacy brands and digital natives alike—including Le Creuset, Casper, Bluemercury, Charter, Lovesac, and Panera.

Join our incredible team as we successfully deliver extraordinary digital experiences. We are truly a one-of-a-kind company!

Position Overview:
Blue Acorn iCi is seeking a detail-oriented Program Manager with experience in Adobe applications and enterprise eCommerce projects. This individual will be responsible for ensuring the delivery of high-quality technology solutions—on time and within budget. Key areas of focus include project planning, stakeholder communication, team utilization, financial oversight, and maintaining high levels of client satisfaction.

Responsibilities:

• Develops and executes comprehensive project plans, including schedules, communication, and risk mitigation strategies

• Manages day-to-day communications with key stakeholders, maintaining alignment and transparency

• Facilitates regular status meetings and presents project updates

• Coordinates cross-functional teams, third parties, and client stakeholders to ensure timely execution

• Reviews and enhances deliverables for quality prior to client presentation

• Manages risks, blockers, and mitigation plans; escalates issues as needed

• Tracks and ensures delivery of contractual commitments and client sign-offs

• Maintains accountability for project gross margin, budget, and financial performance

• Handles scope, schedule, and budget change requests

• Manages task assignments, monitors progress, and ensures timely task completion

• Partners with Talent Management to secure and allocate project resources

• Aligns project work with client KPIs and business objectives

Qualifications:

• 5+ years in a technology project management role, ideally in a professional services or consulting environment

• Experience with Adobe applications and/or Adobe Experience Cloud products

• Proven success managing large-scale enterprise eCommerce or web development projects

• Strong background in cross-functional team leadership and stakeholder management

• Bachelor’s degree in Business Administration, Management, Information Systems, or a related field (MBA preferred)

• Financial management skills including budget tracking, profit/loss, and billing oversight

• Strong communication, negotiation, and conflict resolution skills

• Ability to manage multiple projects and translate between technical and non-technical teams

• Comfortable working in a fast-paced, client-facing environment

Preferred Skills & Technologies:

• Experience working at a digital agency or consulting firm

• Background in the eCommerce industry

• PMP certification

• Familiarity with JIRA and/or Mavenlink project management tools