Admistrative Assistant & Storekeeper

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Nestled in Koh Samui's breathtaking coastline, Four Seasons Resort Koh Samui is an oasis of elegance and serenity amidst the azure waters of the Gulf of Thailand. Spanning 42 acres of lush landscapes with tranquil lagoons and cascading waterfalls, the resort exudes a sense of profound connection to the island's maritime charm. The resort boasts 70 sumptuously designed Villas and Residences that encapsulate the essence of traditional Thai elegance. Drawing inspiration from the time-honored Southern Thai architecture, the accommodations seamlessly blend intricate local craftsmanship with contemporary comforts. Each abode offers unparalleled views of the expansive sea and the surrounding coconut groves, ensuring guests are immersed in nature's embrace. Four Seasons Resort Koh Samui, where the essence of Thai luxury meets the whispers of the ocean, promises an experience that is both timeless and enchanting.

Administrative Assistant & Storekeeper

About the role:

The Administrative Assistant and Storekeeper performs the administrative duties, handle and coordinate all requests as well as run Engineering store

The position reports to Assistant Director of Engineering as well as Director of Engineering.

What you will do:

• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Ensure that the work order/request system is properly executed and those items from the logbook are followed up as necessary.
• Organize, filing of engineering document concerns and prepare the Energy report or other reports assigned by managers
• Ensure the attendance and payroll process of daily hires complete in an accurate and a timely manner
• Ensure the accurate department’s vacation summary in excel sheet and update in Orisoft program on a monthly basis
• Responds to all requests in an accurate and timely manner both in person and by phone as well as keep the records
• Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
• Handle the primary research and follow-up necessary on the purchasing of equipment, replacement of parts and repairs. This includes contacting vendors for best prices, writing purchase orders, receiving goods, and completing projects.
• Able to handle and run the Engineering store during the absent of Storekeeper
• Report any damages observed within the Resort area, whether it be guestroom, public areas, or any employee housing units through the Engineering reporting systems in place.  Reporting to be done within one hour of discovery

What you bring:

• Must have existing work authorization to work in the country of Thailand
• Proven experience in a similar role within a luxury hotel or resort
• Excellent administrative and multitask skills and good problem-solving ability.
• Proficient in computer skills, such as Excel, Words, Power Point, and the ability to learn new software programs as trained.
• Excellent communication, problem-solving, and guest service skills
• Excellent personal presentation and interpersonal skills
• Warmth, care, and genuine enthusiasm when dealing with guests and internal customers
• Commitment to upholding Four Seasons Service and Culture standards
• Ability to handle multiple tasks and remain calm under pressure

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities 
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
   

Schedule & Hours:

• This is a full-time position
• The working hours will primarily be early morning, and days during weekdays and weekends.