Administrator

Role Title: Customer Service Administrator

Location: Nelson

Contract Type: Full Time

Welcome to our Fulton Hogan Family

Life at Fulton Hogan is about making the most of the opportunities, taking responsibility, having a crack, being accountable and making it happen. We live by our REAL values – Respect, Energy & Effort, Attitude, Leadership – and we demonstrate these through the good work we do, every day, as one team.

The Opportunity

We are looking for an experienced administrator to join our Nelson Quarry Team - you will be involved in the daily operations of the Fulton Hogan Quarry, including managing the administration of the weighbridges.   You will be responsible for customer service (internal/external) documentation, administration, record keeping, reporting and information management systems.

Your responsibilities include:

•    Daily monitoring of weighbridge transactions, trouble shooting and customer service.

• Complete purchase orders for the team and assist the team in getting quotes.
• General administration for the quarry team, production reporting, updating sales data.
• Remote support for customers using the weighbridges.
• Processing of manual weighbridge dockets.
• Assist with the customer care plan and maintaining customer relationships.
• Assist with the Co-ordination of the retail sales delivery truck.
• Assist with the administration of the transport M2X scheduling system.
• General quarry administration tasks.

What you’ll bring to the table

You will be competent in Microsoft Office Suite and have the ability to communicate both verbally and in writing with staff and customers.  You will also have proven customer service and administrative experience.

The ideal candidate will have the following attributes:

• A great attitude.
• Works well in a small team.
• Open and honest with excellent communication skills.
• Customer and solution focused.
• Self-starter, can manage workloads and prioritise tasks.

• Experience in administration and computer systems (MS Office).
• Previous experience as an administrator or in the logistics industry is an advantage.

What’s in it for you

At Fulton Hogan we truly care about the wellbeing of our people and giving them the tools they need to succeed. We're proud to offer a range of REAL Benefits that recognises the huge role our people play in our success such as:

• Medical insurance (eligibility period)
• Life insurance
• New parental leave policy, supporting our people with new additions to the family
• Family scholarships
• A generous referral reward for successfully adding new hires to our talent tipline
• Additional leave in recognition to your long service commitment to the team
• Fuel discounts
• Ongoing training and development, with opportunity to gain qualifications
• Excellent discounts at a wide range of retailers
• Access to free confidential counselling and support services for you and your family

Creating, Connecting and caring for the community

Our people regularly donate their time to local causes and initiatives, while at a regional and national level we provide financial support, skills and resources to a wide range of organisations that are strengthening our communities. Our focus aims to also reduce our impact on the environment, and regenerate healthy new ecosystems. We look to partner with others to lift the standards of our industry and show customers lower-impact, sustainable ways of delivering infrastructure.

Sound like you?

If you are looking for a role to showcase your skills, build a long-lasting legacy, and want to help us build on our Good Work culture, then we want to hear from you.

All successful candidates must under-go and pass a pre-employment medical and drug screen.

All successful candidates must under-go and pass a pre-employment medical and drug screen.

We celebrate and embrace diversity across our business and are committed to equal employment opportunities.

We believe in the value that diversity brings to our team and people who share our REAL values are encouraged to apply.