The Role
The Administrator will provide administrative support, manage payroll data, prepare bonus recommendations, and handle client queries while ensuring adherence to business processes.
Summary Generated by Built In
Lets Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
This role is responsible for following standardised processes and providing administrative support in line with normal business functioning. The incumbent will be responsible for delivering on daily production standards and adherence to service and quality standards.Responsibilities- To correctly prepare bonus recommendations and correctly write the bonus recommendation letter.
- Correctly uploading Accumulations onto Compen.
- Correctly writing a memo to Client Relations Manager to issue a BBA (Basis Book Amendment) debiting the fund with the charges for the bonus recommendation.
- Correcting Employee Benefit Certificates to be printed and dispatched for schemes wholly invested in the guaranteed fund and the accumulation schedules.
- Correcting Employee Benefit Certificates and accumulation schedules to be printed for schemes where trustees recommend the Bonus rate.
- Controls to be correctly updated on receipt of BBA on charges for bonus recommendation.
- To correctly check Payroll data received from clients and write to clients where data is inconsistent.
- Downloading data from Compen and correctly matching reference numbers.
- Correctly sanitizing Excel data and creating upload files.
- Attending to all written and telephone queries
- Filing all documents in chronological order.
Skills
Claims Management, Insurance Product Knowledge, Negotiation, Regulatory Law, Risk AssessmentsCompetencies
CollaboratesCommunicates EffectivelyDrives ResultsEnsures AccountabilityPlans and AlignsTech SavvyEducation
Bachelor Of Business ManagementClosing Date
16 October 2025 , 23:59The Old Mutual Story!
Top Skills
Compen
Excel
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The Company
What We Do
Old Mutual Limited is a listed company on the Johannesburg Stock Exchange and has secondary listings on the London, Malawi, Namibia and Zimbabwe stock exchanges. As a Pan-African financial services company, we are focused on Africa, her needs and her people.
Together with you, we have educated our children, given more homes warmth and light, empowered small businesses and improved infrastructure in Africa. Our story will continue #WithAfricaForAfrica