Administrator

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Longfield Hill, Dartford, Kent, England
In-Office
eCommerce • Marketing Tech
The Role

Annual salary: up to £21,662.01

Adminstrator

Dartford

Part Time, Permanent

30 hours Per week Mon-Friday

Salary; £21,662.01

About the Role:

As an Administrator you will ensure accurate and timely communication and record-keeping, providing administrative duties across various functions, and supporting processes related to materials requisition, purchase orders, and invoicing. As an administrator you will maintain high standards of customer service and health & safety, collaborating with team members to deliver efficient services, and managing company assets responsibly. Additionally, the role requires attending meetings and training sessions to support continuous improvement and high levels of satisfaction with performance delivery.

Role Criteria:

  • Previous experience in a Administrator/Telephone based role.
  • IT literate – Microsoft office
  • Good Communication skills

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies
  • Van and Fuel card
  • Uniform provided
  • EAP

Required Qualifications:

Accurate Record-keeping (2 - Colleague achieves the required performance standards), Customer Service (2 - Colleague achieves the required performance standards), Customer Service Experience, Internal and External Liaison (2 - Colleague achieves the required performance standards), Proactive planning and appointment bookings with customers for the operational team to ensure diary slots are filled, Liaise with our customers directly by phone, email or letter to book appointments, take calls and answer customer queries about the nature and purpose of the appointment, communicate regularly with operational lead and customer liaison, update required booking template and share daily/weekly with operational team and external designers, manage the property list to ensure bookings are efficient based on the local area, prepare documents for site team and scan/save any returned documents., Team Work (2 - Colleague achieves the required performance standards)

Apply below or to discuss your application further; contact:

Francesca Swan ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

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The Company
Exeter
2,563 Employees
Year Founded: 1988

What We Do

Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country

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