Administrator

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House, NM
In-Office
HR Tech • Payments • Software • Financial Services
The Role

Management Level

I

Business Division: UKSS

Business Function / Department: Employee Services

Job Title: ISAYE Administrator

Reporting to (Job Title): Dan Emmens

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

The International SAYE Ops team forms part of the wider Employee Services team and is made up of around 12 staff based across Worthing, Chennai and Bengaluru. This role is flexible with an expectation that you will be in the office on a 60:40 ratio.

The team is split into small sub-teams and as an administrator, as part of your sub-team team, you have responsibility for the day-to-day delivery of one or two interlinked processes. The International SAYE product is complex and as an unapproved product covers a wide range of product features and processes. As part of your role you are responsible for ensuring that the product is administered in line with the product specification as well as meeting client expectations. Any concerns should immediately be escalated to your line management.  

There are several roles within the International SAYE team and you may find yourself responsible for the delivery of a number of processes, or specialising in one. These include the daily maintenance of accounts, answering queries, payroll reporting, schedule building, reconciliation, trading and settlements. EQ is a significant provider of share plans in the industry and as a consequence these processes can involve transactions totalling several millions of pounds a month.

Core Duties/Responsibilities

  • Responsible for the day-to-day running of the share plan.
  • Acquire familiarity with the main operating system (Sirius) and be prepared to learn/use other systems as required.
  • Working as part of a team to manage key activities such as exercises, trades and reporting.
  • Working as part of a team to ensure that daily activities are managed to SLA.
  • Monitoring inbox and replying to internal and external queries.
  • Working with internal stakeholders to manage tasks.
  • Awareness of key regulations, including but not limited to, COBS and CASS
  • Awareness of the EQ escalation policy so that issues can be escalated in an appropriate way.

Skills, Capabilities and Attributes

  • Awareness of policies and their practical applications
  • Self motivation
  • Ability to work with others
  • Organisational skills
  • Personal time management
  • Risk awareness/identification and mitigation
  • Ability to work under pressure
  • Experience of working in a team
  • Strong English language and literacy skills
  • Strong knowledge of MS Office (working knowledge of Excel an advantage)
  • Attention to detail
  • Ability to work independently

What We Offer (UK ONLY)

Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%

All Employee Long Term Incentive Plan (LTIP) – Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.

Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.

Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.

Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.

Time Off – Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.

Winning together – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.

Learning & Development – Investment in LinkedIn Learning for all colleagues. 

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

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The Company
Birmingham
4,092 Employees

What We Do

Our people and platforms engage customers with investments, connect businesses with markets, and enable organisations to grow.

Our vision is to be a leading global share registrar and transfer agent, offering complementary services in pensions and remediation, to help our customers succeed.

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