Adviza aims to raise people's aspirations and motivate them to achieve their full potential. It is a large, vibrant and innovative charity working to help, encourage and support individuals to make the best of their lives, overcome barriers to their progression in learning and work, and make informed and rewarding decisions about employment and education.
Administrators, Client Services
Part-time and full time roles available
Salary £19,542
Shift Pattern for full time role Mon-Fri 12:30 to 18:00, based in Bracknell Town Centre (home based temporarily). Will work 1 Saturday every 8 weeks and receive the following Wednesday as leave.
We are looking for an individual with excellent communication skills who is computer literate to work within our office in the centre of Bracknell. In this role you will be dealing with clients on the telephone, arranging appointments with them and asking for feedback on the service we provide. You will need to have a strong understanding of outlook in particularly diary bookings. You will be responsible for updating our database and ensuring that records are accurate and actions are progressed to the relevant person. You will also perform other admin tasks to support the Contact Centre Team.
If you have strong customer service and admin skills and think you would like to work within this friendly hard working team
…we think you would fit in here and would love to hear from you
Working for Adviza you will receive a competitive salary, 25 days’ annual leave (pro rata) rising to 30 days after 5 years, access to an excellent contributory pension scheme.
For further details of the posts we have available and how to apply, please visit the Adviza website. The closing date for applications will be Thursday 3nd June 2021. Interviews will be held via Zoom.
For an informal chat about the roles and working for Adviza, please contact Clare Blaze, National Careers Helpline Service Team Leader Mob: 07747476750 Direct: 03330062966
Adviza is committed to safeguarding and appointments are subject to enhanced DBS checks. Adviza supports equal opportunities in employment and is a positive about disabilities employer. Every disabled candidate who meets the minimum criteria will be offered an interview.
Skills Required
- Excellent verbal and written communication skills
- Computer literate
- Strong knowledge of Microsoft Outlook, particularly diary/appointment booking
- Experience handling client telephone enquiries and arranging appointments
- Ability to update and maintain accurate client records and database entries
- Strong customer service and administrative experience
- Willingness/ability to work scheduled shift (Mon-Fri 12:30-18:00) and one Saturday every eight weeks
- Willingness to undergo an enhanced DBS check (safeguarding)
What We Do
Adviza Partnership is a people-focused charity dedicated to inspiring and empowering young people and adults to make better decisions regarding their learning and work. They provide comprehensive information, advice, and guidance through services like the National Careers Service contract, helping individuals overcome barriers to progression and achieve their career goals. Their mission is to deliver excellent services that support personal and professional growth.
