Administrator - Title Management

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

JOB INPUTS

• Works directly with State Division of Motor Vehicles and Licensing Agencies in the processing of client’s vehicle licensing requirements. 

• Completes state licensing documents efficiently and accurately for cars, trucks, and specialized equipment.
• Works with internal and external clients to ensure proper licensing of customer vehicles, as well as make recommendations on best practices.
• Responds to license related inquires via multiple platforms.
• Processes licensing work, through our internal online systems, through working directly with State Division of Motor Vehicle, and through working with a third party licensing vendor.
• Researches and communicates changes in state laws and requirements.
• Subject Matter Expert in various States on licensing procedures.
• Conducts research, compiles data, and prepares documents for cross-departmental processes.
• Assist with training new and existing employees and assists co-workers with questions.
• Maintains and ensures data integrity of vehicle information.
• Works closely with Licensing Analyst on client specific parameters.
• Responsible for troubleshooting licensing delays and working through alternative solutions.
• Works with clients to ensure all of the required state documentation and inspections are included with licensing paperwork.
• Proactive follow up on licensing to ensure deadlines are being met.
• Ensure we are providing Raving Fans Customer Service to both internal and external clients.
• Prompt and thorough response to inquiries.
• Performs all other duties as assigned.

Education and/or Training:

• Associate’s degree or equivalent work experience required
• Additional education, certifications, or experience are a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.

Relevant Work Experience:

• 1 year experience in administrative services or related fields
• Knowledge of DMV regulations helpful; but not necessary

Planning/Organizing/Managerial Knowledge:
 

• Must have excellent organization skills, detail oriented and ability to handle multiple priorities to meet required deadlines
• The ability to work in a fast paced environment with a high level of attention to detail is required
• Proactive, organized approach to multitasking.
• Excellent time management skills with ability to meet deadlines
• Ability to prioritize tasks
• Uses existing procedures to solve routine or standard problems; applies limited judgement and discretion
• Applies knowledge; has basic knowledge of theories, practices and procedures in a function
• Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager

Communicating & Influencing Skills:
 

• Strong verbal and written communication skills
• Strong interpersonal and customer service skills
• Responds to standard requests from internal and/or external customers
• Works independently or with others within own area or department to achieve team goals
• Must have the ability to communication effectively with all levels of employees, customers and vendors

#NTSP

#LI-MG1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $22.32 - $30.14 USD per hour.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

If you are a person with a disability needing assistance with the application process, please contact [email protected]

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.