Nau mai ki te roopu Arvida | Welcome to Arvida
At Arvida, we create communities with freedom to thrive.
We develop and operate communities that provide independent living and aged care services to older New Zealanders - with a resident-led approach. Each day, our interactions with our team and residents are guided by three values: Being There | In it Together | Look for a Way.
Job DescriptionMō te tūranga | About the role
As part of our reception team, you will be the first point of contact for our residents, family, and business contacts. Your creativity and enthusiasm will support you in your day-to-day tasks, including:
- Attending to reception duties including telephone calls, and assisting residents and visitors, in a warm, friendly, and professional manner
- Receive and log resident maintenance requests, and raise IT tickets into the appropriate system
- Complete the monthly reconciliation of resident charge out for services in preparation for invoicing
- Complete cash handling reconciliations and banking tasks
- Support the Management Team and wider team with day-to-day administrative tasks as requested
This is a part time role Monday to Wednesday.
QualificationsTo tatou kaitono pai | What you bring
Strength and competence in customer service and administration through experience in a similar role. Our ideal candidate will demonstrate:
- Ability to think on their feet and solve problems and take responsibility
- Client focused with excellent communication skills
- Ability to prioritise tasks and meet deadlines
- Ability to maintain accurate records showing attention to detail
- Strong experience with Office 365 including Outlook, Teams, Word, Excel, and PowerPoint.
- Confident in using and learning new electronic systems e.g. intranet
- Expereince in MYOB an advantage
He aha ta maatau e tuku | What we can offer
- A competitive market rate
- Mentorship with experienced managers
- An engaging, positive, and supportive work culture
- The opportunity to work with a dedicated and enthusiastic team
- Free onsite carparking
- Staff discount at our cafe
If you have a passion for working with older New Zealanders, enjoy being a part of a team that makes a difference, and seek purpose-led work, we’d love to hear from you!
Along with your CV, please submit a cover letter outlining what you’ll bring to the role and your fit to Arvida.
Skills Required
- Customer service and administrative experience
- Strong experience with Office 365
- Experience in MYOB
What We Do
Arvida is one of the larger operators of retirement village and aged care facilities in New Zealand, with a network of quality retirement communities.
