Administrator/Receptionist

Job Description:

Administrator/Receptionist

Reading, RG1

12 month fixed term contract

Salary - £28,100 + excellent benefits

40 hours per week

Shift pattern: (07:15 – 15:45 and 09:45 – 18:15) Mon – Fri – the role may involve some Saturday working throughout the year

We make health happen.

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively.

You’ll help us make health happen by:

• Completing all reception administrative tasks accurately and efficiently

• Offering an outstanding customer service experience

• Contributing fully to the team and the team goals

• Ensuring compliance with all operational control standards i.e. quality standards, clinical governance, and legal requirements

• Ensuring safety of yourself, colleagues, and customers while in the centre

Key Skills / Qualifications needed for this role:

• Educated to GCSE level or equivalent

• Computer literate – proficient in MS Office packages

• Excellent communication (written and verbal) and interpersonal skills

• Ability to work as part of a team

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual Health Services Bonus Scheme

• Support with travel costs via a season ticket loan or cycle2work

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe.  All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

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