Job Description:
Clinic Administrator & Receptionist
Reading, RG1
Fixed-Term Contact until 30 April 2027
£29,300 + excellent benefits
Working Pattern
- 40 hours per week
- Monday to Friday
- Rotating shifts between: 07:15 - 15:45 and 09:45 - 18:15
- Occasional Saturday working may be required throughout the year
We make health happen
Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
Role Overview
To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively.
You’ll help us make health happen by:
- Completing all reception administrative tasks accurately and efficiently
- Offering an outstanding customer service experience
- Contributing fully to the team and the team goals
- Ensuring compliance with all operational control standards i.e. quality standards, clinical governance, and legal requirements
- Ensuring safety of yourself, colleagues, and customers while in the centre
Key Skills / Qualifications needed for this role:
- Educated to GCSE level or equivalent
- Computer literate – proficient in MS Office packages
- Excellent communication (written and verbal) and interpersonal skills
- Ability to work as part of a team
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- 25 days’ holiday (increasing with service) + option to buy/sell
- 3 paid volunteering days
- Enhanced pension & life insurance
- Bupa health insurance
- Discounted dental cover
- Digital GP access
- Emotional and family wellbeing support
- Financial wellbeing resources
- Support for carers
- My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
AdministrationLocations:
Clinic & Dental - ReadingSkills Required
- GCSE level education or equivalent
- Proficiency with Microsoft Office packages
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Ability to work as part of a team
Bupa Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bupa and has not been reviewed or approved by Bupa.
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Healthcare Strength — Health cover via the UK Health Trust, day‑one medical support for frontline roles, and dedicated women’s health initiatives indicate a robust, health‑centric package. Access to digital GP, nurse lines, and options such as dental and health cash plans further reinforce medical and preventive care breadth.
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Wellbeing & Lifestyle Benefits — Wellbeing programs span mental, physical, emotional, and financial support, with offerings like EAP access, gym discounts, and health assessments. Flexible work and wellbeing programs highlighted in some regions add to lifestyle value.
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Parental & Family Support — Policies include enhanced parental leave in certain UK business units and a family mental‑health support line. Options to extend medical coverage to dependants and family‑oriented allowances strengthen support beyond the individual.
Bupa Insights
What We Do
Bupa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India. For more information, visit www.bupa.com
