Administrator (OMAO)

Posted 3 Hours Ago
Be an Early Applicant
Windhoek, Khomas, NAM
In-Office
Junior
Fintech • Payments • Financial Services
The Role
Performs clerical and administrative duties for insurance operations including answering calls, processing and issuing documentation, handling basic financial transactions, resolving customer queries, maintaining service quality, and ensuring timely renewals.
Summary Generated by Built In

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency.

Minimum Requirements

  • • NQF Level 7 Tertiary Qualification;
  • • 1 - 2 years of experience in the insurance industry
  • • Good communication skills (written and speaking);
  • • Must be client orientated;
  • • Good people skills (internal & external);
  • • Admin orientated and must give attention to detail;
  • • Afrikaans and English speaking/writing & communicating;
  • • Relevant Degree from a recognized institution
  • • Technical underwriting knowledge or any related short-term knowledge will be an advantage
  • • Must be energetic, embrace the OMSIC Values and must be prepare to do more than what is expected from him/her.

Job Specification

  • • Retaining profitable business;
  • • Attend to administration and written communication;
  • • Ensure that all documentation is processed accurately:
  • • Ensure that documentation is issued, checked and authorized prior to dispatch;
  • • Maintain service, quality and desired outputs within a specific functional process through ensuring compliance with tactical policies, procedures and standards;
  • • Resolve / escalated customer queries and complaints; provide feedback to customer on matters resolved, and
  • • Ensure renewals are completed timeously

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Skills

Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies

CollaboratesCommunicates EffectivelyDrives ResultsEnsures AccountabilityPlans and AlignsTech Savvy

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

17 July 2026 , 23:59

The Old Mutual Story!

Skills Required

  • NQF Level 7 Tertiary Qualification (Degree, Advanced Diploma or Postgraduate Certificate)
  • 1-2 years of experience in the insurance industry
  • Good written and spoken communication skills
  • Client orientation and good people skills (internal & external)
  • Administrative orientation with attention to detail
  • Fluent in Afrikaans and English (speaking and writing)
  • Relevant degree from a recognized institution
  • Technical underwriting knowledge or related short-term knowledge
  • Energetic, embraces company values, willing to do more than expected
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The Company
HQ: London
12,448 Employees

What We Do

Old Mutual Limited is a listed company on the Johannesburg Stock Exchange and has secondary listings on the London, Malawi, Namibia and Zimbabwe stock exchanges. As a Pan-African financial services company, we are focused on Africa, her needs and her people. Together with you, we have educated our children, given more homes warmth and light, empowered small businesses and improved infrastructure in Africa. Our story will continue #WithAfricaForAfrica

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