Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job DescriptionLeave Administration Services is responsible for administering the full leave of absence cycle within the guidelines of federal, state and company policies. Providing guidance for Pilot Company's team members, managers, and HR partners during the leave and accommodation process to ensure a positive and informed experience.
In this role you would:
- Determining eligibility of leave of absence. This includes State, Federal, Canadian and Company policies
- Provides guidance and information regarding Pilot Benefits offerings
- Complying, tracking & administering all State, Federal, Canadian and Company leave of absences, including approving or denying requested leave of absences
- Administering and monitoring all work-stay ADA accommodations and religious accommodations
- Completing Canadian Records of employment for all Canadians on leave as well as separated from the company
- Coordinating TM paid STD & LTD, State STD with 3rd party vendors or state administrators
- Process terminations for team members who are non-compliant or those in which an accommodation can’t be met after going through the ADA process
- Providing legal with any information about a leave of absence that is needed for Department of labor claims, EEOC, or any other legal claims that may arise regarding a leave of absence case. (This includes participating in depositions if necessary)
- Maintain documentation and reporting for ADA accommodations in accordance with the Office of Federal Contract Compliance Programs (OFCCP) guidelines
- Calculating Loss PTO for individuals returning from leave of absence
- Completing waiver of benefit premium documents for Canadian TMs
- Coordinating all PTO, Pilot leave, or Parental pay request for TMs on leave
- Benefit Billing and collections
- High school diploma required
- Bachelor’s degree preferred
- At least 2 years of leave of absence experience required
- Intermediate Microsoft Office skills including Excel
- Broad Knowledge of Leave of absence policies preferred
- Ability to handle sensitive and confidential information ethically and responsibly
- Ability to independently handle, research, evaluate and resolve simple Leave of Absence matters
- Ability to embrace technology, as well as utilize and transact in HR systems, portals, knowledgebase and case management
- Ability to follow standard procedures in resolving issues and knowing when to refer to higher tiers or legal department when appropriate
- Strong organizational, attention to detail and multi-tasking skills
- Strong interpersonal and customer service skills- Must have the ability to show compassion and empathy for others
- Strong written and verbal communication skills
- This position requires candidates to be legally authorized to work in the United States without employer sponsorship.
- Nation-wide Medical Plan/Dental/Vision
- 401(k) Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Weekly Pay
Skills Required
- High school diploma
- Bachelor's degree
- At least 2 years of leave of absence experience
- Intermediate Microsoft Office skills including Excel
- Broad knowledge of leave of absence policies
- Ability to handle sensitive and confidential information ethically
- Ability to independently handle, research, evaluate and resolve leave matters
- Ability to utilize HR systems, portals, knowledgebase and case management
- Ability to follow procedures and escalate to higher tiers or legal when appropriate
- Strong organizational, attention to detail and multi-tasking skills
- Strong interpersonal and customer service skills with compassion and empathy
- Strong written and verbal communication skills
- Legally authorized to work in the United States without employer sponsorship
Pilot Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pilot Company and has not been reviewed or approved by Pilot Company.
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Healthcare Strength — Health coverage includes medical, dental, and vision plans plus complimentary virtual care, physical therapy, surgical services, and targeted programs for sleep and metabolic conditions. HSAs/FSAs and prescription access options broaden utility and support ongoing care.
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Parental & Family Support — Paid parental leave offers bonding time, with additional paid recovery time available for birthing parents where eligible. Adoption assistance helps offset family‑building costs.
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Affordable Benefits — Some travel center team members can enroll in low‑cost health plan options. Prescription savings programs further reduce out‑of‑pocket costs for care.
Pilot Company Insights
What We Do
Pilot Company is a travel center and energy company owned by Berkshire Hathaway, operating gas stations and convenience stores. It provides services such as diesel fuel, truck parking, and showers for travelers.
