Administrator I - System & Applications Administration

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Job Details
Within the Data & Analytics BI Tool team, the Administrator I Play Technical Administration role for enterprise supported BI Tools; solutioning consultation on business funded & self-service use cases, training users on BI Tools, establishing analytics best practices & managing various security & administrative functions of the BI Tools.
This role is responsible for performing maintenance tasks BI & Analytics Infrastructure (including SAP Business Objects, Power BI, Alteryx & Qlik), end user support and user onboarding process.
Responsibilities:

• Performs routine maintenance tasks and provides system support for BI & Analytics tools.
• Assist end users with troubleshooting issues related to BI & Analytics tools.
• Perform BI & Analytics content migration across the landscapes.
• Perform new user onboarding process for BI & Analytics tools.
• Manages BI & Analytics Active Directory groups which are critical for license provisioning and access to BI & Analytics systems.
• Staff off hours work to accommodate system maintenance.
• Administers the set-up of new profiles, creates and updates access permissions and maintains user accounts for enterprise systems.
• On call rotation (24/7).
• Test and document BI & Analytics new software roll out.
• Ability to adapt dynamic work environment.
• Appetite to learn new things and work with other Operational groups effectively.
• Remediate vulnerabilities of BI & Analytics tools as per Infosec recommendation.
• Acts as Systems Administrator for various enterprise applications by addressing system problems and enhancing system functionality.
• Monitors, compiles, and reports statistical data and trends relating to space, capacity utilization, server load distribution, and performance metrics.
• Provides and/or coordinates training sessions and technical support for prospective, new and existing users.
• Supports and complies with company's policies pertaining to HIPAA, ensures the integrity and safeguards protected health information (PHI)

Work Experience:

• 0-2 years of directly related or relevant experience, preferably in BI & Analytics area

Education:

• Bachelor's degree in computer science, Information Technology or any other related discipline or equivalent related experience.

Shift Time:

• 05:00 PM-02:00 AM IST

Cab Facility:

• Available

Skills and Knowledge
Behavioral Skills:

• Assertiveness
• Creativity & Innovation
• Critical Thinking
• Impact and Influencing
• Multitasking
• Prioritization and Organization

Technical Skills:

• Active Directory
• O365
• SAP Business Objects or Qlik or Power BI
• Windows Server 2012 & Windows 2019
• End user support
• IT Regulatory Compliance like SOX Compliance

Tools Knowledge:

• Active Directory
• Citrix technologies like XenDesktop, XenApp, XenServer
• SAP Business Objects,Qlik,Power BI & Alteryx
• Windows 2012 & 2019
• O365
• Service Now

What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned