Administrator – Customer Operations JD044

Reposted Yesterday
Be an Early Applicant
North City, IL, USA
In-Office
Entry level
Pharmaceutical
The Role
Provide administrative support to the Customer Operations department, including account setup, order processing, and managing documentation for deliveries.
Summary Generated by Built In

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.


We are PCI. 


Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

   

Description:

To provide administrative support to the Customer Operations department.

Responsibilities:

Responsible for administration for the Customer Operations Department with regard to the

following key areas at PCI Dublin sites:

  • New account set-up request on JDE, including the new address requests.

  • Item code setups for bulk, finished goods, customer supplied components.

  • Bills of materials requests – new BOMs and updates.

  • Booking in deliveries (including OC creation) and managing collections.

  • Creating packing lists / manual dispatch notes as required.

  • Raising of non-production sales orders and submitting to finance for billing e.g.,

  • tooling, couriers, QA docs etc. – generation of order acknowledgment for same and

  • passing onto appropriate Project Manager for PO request from customer.

  • Support in destruction of obsolete bulk/PM’s/in-process waste where required.

  • Generation of order acknowledgment for production batches and passing onto

  • appropriate Project Manager for issuing to customer.

Requirements:

The job holder is responsible for adhering SOPs, Health & Safety, GMP and other regulatory guidelines themselves and by team members.

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Top Skills

Gmp
Jde
Sops
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The Company
HQ: Philadelphia, PA
2,259 Employees

What We Do

PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.

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