Administrative Support Specialist B-1 Div (WBN) - 01.2.01

Overview

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose.

We’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.

Position Summary

Credence has an immediate opening for an Administrative Support at the senior level to who will be primarily responsible for supporting the B-1 Lancer Division (AFLCMC WBN) at Tinker AFB, OK.

The B-1 Lancer division manages readiness and provides logistical, modification, engineering and technical support for the B-1 aircraft system.  This division provides complete system management and ensures US airpower through acquisitions excellence by delivering modernization, sustainment, and support to the AF’s fleet of B-1 aircraft on-schedule and on-cost.

Responsibilities include, but are not limited to the duties listed below:

• Perform a wide range of  support activities including, but not limited to:  working with functional managers, outside agencies, Contractor personnel, and program office customers concerning preparation of technical material, management presentations and other material in support of meetings, minutes, agendas, and compilation of briefings; gathering a variety of program information; assisting in pre-acquisition and acquisition strategy planning and implementation; assisting in the development of executive documentation; assisting in the development of milestone planning, tracking, scheduling, briefing preparation, staff coordination and decision documentation preparation; implementing documentation reviews.
• Support the planning, formulation, editing, development, coordination and publication of finished products, e.g., program documentation, plans, directives, reports, briefings and other presentations, as required (technical and non-technical; classified and unclassified) in the media and format requested, ensuring compliance with AECA, DoD policies and other Government official correspondence guidance. 
• Support Government leadership and other office personnel by maintaining Outlook calendars and schedules of leadership personnel within the organization to maintain accuracy and facilitate office operations. 
• Answer and make telephone calls, conveying messages for Government personnel.
• Assist in generating and implementing procedures for typing, filing, copying, paper shredding, destruction of sensitive data, and control of documentation, correspondence and action items. 
• Review documents for accuracy of data, procedure compliance and error-free documentation of sensitive data and control of documentation, correspondence and action items.
• Assist in the use of computer applications (Microsoft office software suite) to produce databases, spreadsheets, graphics and other specialized products and facilitate the use of standardized automated forms such as organizational charts; pyramid alert/recall and shelter-in-place rosters; travel orders; performance reports i.e. Officer Performance Reports (OPRs) and Enlisted Performance Reports (EPRs), civilian and military awards, materials procurement, maintenance and disposition, as well as other periodic or ad-hoc reports.
• Provide support to the VTC manager, assist with VTC bridge scheduling and VTC connectivity and interface with VTC maintenance contractor.
• Plan and coordinate meetings to include VTC and room set-up, ensuring sufficient seating, name placards, and other duties as needed.  
• Provide support for internal and external briefings and reports by providing expert knowledge and capability in the use of personal computers and operating systems to produce visual aids (slides, viewgraphs, briefing charts and other graphics) using appropriate software applications and SharePoint.
• Improve internal management processes by proposing and/or implementing improvements to visual, computer-based communications used by the program office to manage its critical processes.
• Monitor, open and closed conference rooms. Coordinate and set up conference rooms to include conference room scheduling, cancellations, and appropriate VTC scheduling or telecom.
• Track office supplies and ensuring adequate levels of consumable items needed for presentation/graphics.
• Assist divisional focal points with semi-annual self-inspections processes. SIP administrator of the MICT.  Duties include, but are not limited to: assigning checklist permissions, loading checklists in MICT, assisting checklist POCs with resolving administrative issues within the toolset, distributing SIP information to checklist POCs and managers, and assisting in developing and maintaining a tracking system for deficiency identification, corrective actions, and closeout.
• Serve as the Enterprise Information Management (EIM) SharePoint and Wright-Patterson Electronic Records Management (WPERM) records custodian. 
• Maintain official file plans with the use of the AFRIMS or other appropriate information management systems.
• Maintain and distribute emergency management procedures.  Update the EIM SharePoint site with correspondence guidance and other information.
• Verify the accuracy of data inputs for the divisional Defense Civilian Pay System (DCPS), Customer Service Representative (CSR), in/out-processing, DTS, and Functional Area Records Management (FARM).
• Support divisions by taking meeting attendance, meeting minutes and making travel arrangements for Government personnel.  Travel support shall include interfacing with the F/B Directorate Lead DTA and site DTS help desk on all DTS issues, prepare and review authorizations and vouchers for completeness and/or accuracy, ensure expenditures are allowable and pre-approved by the AO and receipts are attached.
• Update and train all travelers on the usage of DTS.  Assist Government travelers with travel orders and vouchers for CONUS and OCONUS travel. 
• Report any unsolved issues to the DTMO Travel Assistance Center through the DTMO Passport/Travel Explorer for closure.  
• Maintain and create member travel authorizations, orders, and vouchers as required.
• Perform workflow management functions as needed to ensure timely F/B Directorate response to internal and external suspense’s and taskings.  Necessary workflow management functions shall include receiving suspense/tasking notices and details from several sources; analyzing suspense’s and taskers for execution assignment; assigning the proper action organizations, action officers and suspense dates; tracking, consolidating and coordinating responses into a single response; PEG, senior functional or PEO approval as needed; formally responding to the tasking organization and closing out the suspense or tasking; and archiving completed actions to enable retrieval from archival storage and electronic records management systems.
• Manage coordinate and suspense control activities for inquiries from HQs and F/B Directorate staff and prepare responses for the various directorate SOCCER taskings. 
• Collaborate with F/B Directorate TMT Leads and assist in managing tasks from the AFMC TMT database.
• Support the organization battle staff and unit control center.  
• Primary function shall be to facilitate communications and provide administrative support.
• Monitor the division organizational e-mail account (i.e., workflow) and distribute information and/or execute taskings as required providing responsive support to directorate leadership and divisions. 

• Must have a secret clearance.
• Master’s or Doctorate Degree in a related field and ten (10) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoD;
• OR Bachelor’s Degree in a related field and twelve (12) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoD;
• OR fifteen (15) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight (8) years of which must be in the DoD.
• Records Management:  Personnel shall handle all official records IAW AFI 33-322, Records Management and Information Governance Program.

Why This Role Matters

• Real-World Impact — Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being.
• Growth-Oriented Environment — Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices.
• Culture of Empowerment — You’ll be part of a team that values innovation, trust, collaboration, and mission success.

Please join us, as together we build a better world one mission at a time powered by Technology and its People!

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development