At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.
We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.
Credence has an immediate opening for an Administrative Support Specialist at the Senior level supporting AFLCMC/WAX at Wright Patterson AFB, OH.
The Plans and Programs Division supports the modernization and sustainment of Fighter and Advanced Aircraft (F&AA) capabilities for the U.S. Air Force and coalition partners. The division manages capability planning, technology integration, program oversight, and cross-functional processes—including airworthiness, configuration management, system safety, and cybersecurity—from concept through fielding. It also develops future capability roadmaps in collaboration with Air Force Major Commands (MAJCOMs) and other key stakeholders.
- The Administrative Support shall assist in performing a wide range of support activities including, but not limited to: working with functional managers, outside agencies, Contractor personnel, and program office customers concerning preparation of technical material, management presentations and other material in support of meetings, minutes, agendas, and compilation of briefings; gathering a variety of program information; assisting in pre-acquisition and acquisition strategy planning and implementation; assisting in the development of executive documentation; assisting in the development of milestone planning, tracking, scheduling, briefing preparation, staff coordination and decision documentation preparation; implementing documentation reviews. The Contractor shall support the planning, formulation, editing, development, coordination and publication of finished products, e.g., program documentation, plans, directives, reports, briefings and other presentations, as required (technical and non-technical; classified and unclassified) in the media and format requested, ensuring compliance with AECA, DoD policies and other Government official correspondence guidance.
- Support Government leadership and other office personnel by maintaining Outlook calendars and schedules of leadership personnel within the organization to maintain accuracy and facilitate office operations. The Contractor shall answer and make telephone calls, conveying messages for Government personnel.
- Assist in generating and implementing procedures for typing, filing, copying, paper shredding, destruction of sensitive data, and control of documentation, correspondence and action items. The Contractor shall assist in reviewing documents for accuracy of data, procedure compliance and error-free documentation of sensitive data and control of documentation, correspondence and action items.
- Assist in the use of computer applications (Microsoft office software suite) to produce databases, spreadsheets, graphics and other specialized products and facilitate the use of standardized automated forms such as organizational charts; pyramid alert/recall and shelter-in-place rosters; travel orders; performance reports i.e. Officer Performance Reports (OPRs) and Enlisted Performance Reports (EPRs), civilian and military awards, materials procurement, maintenance and disposition, as well as other periodic or ad-hoc reports.
- Provide support to the VTC manager, assist with VTC bridge scheduling and VTC connectivity and interface with VTC maintenance contractor. The Contractor shall plan and coordinate meetings to include VTC and room set-up, ensuring sufficient seating, name placards, and other duties as needed. The Contractor shall provide support for internal and external briefings and reports by providing expert knowledge and capability in the use of personal computers and operating systems to produce visual aids (slides, view-graphs, briefing charts and other graphics) using appropriate software applications and SharePoint. The Contractor shall assist in improving internal management processes by proposing and/or implementing improvements to visual, computer-based communications used by the program office to manage its critical processes.
- Assist with monitoring, opening, and closing conference rooms. The Contractor shall assist with coordination and set-up of conference rooms to include conference room scheduling, cancellations, and appropriate VTC scheduling or telecom.
- Assist in tracking office supplies and ensuring adequate levels of consumable items needed for presentation/graphics.
- Shall assist divisional focal points with semi-annual self-inspections processes. The Contractor shall assist the SIP administrator of the MICT. Duties include, but are not limited to: assigning checklist permissions, loading checklists in MICT, assisting checklist POCs with resolving administrative issues within the toolset, distributing SIP information to checklist POCs and managers, and assisting in developing and maintaining of a tracking system for deficiency identification, corrective actions, and closeout.
- Serve as the Enterprise Information Management (EIM) SharePoint and Wright-Patterson Electronic Records Management (WPERM) records custodian. The Contractor shall assist in maintaining official file plans with the use of the AFRIMS or other appropriate information management systems.
- Maintain and distribute emergency management procedures. The Contractor shall update the EIM SharePoint site with correspondence guidance and other information.
- Verify the accuracy of data inputs for the divisional Defense Civilian Pay System (DCPS), Customer Service Representative (CSR), in/out-processing, DTS, and Functional Area Records Management (FARM).
- Support divisions by taking meeting attendance, meeting minutes and making travel arrangements for Government personnel. Travel support shall include interfacing with the F/B Directorate Lead DTA and site DTS help desk on all DTS issues, prepare and review authorizations and vouchers for completeness and/or accuracy, ensure expenditures are allowable and pre-approved by the AO and receipts are attached. The Contractor shall be knowledgeable, experienced with DTS and shall remain current on all DTS changes. The Contractor shall update and train all travelers on the usage of DTS. The Contractor shall assist Government travelers with travel orders and vouchers for CONUS and OCONUS travel. The Contractor shall report any unsolved issues to the DTMO Travel Assistance Center through the DTMO Passport/Travel Explorer for closure. The Contractor shall assist in maintaining and creating member travel authorizations, orders, and vouchers as required.
- Assist in performing workflow management functions as needed to ensure timely F/B Directorate response to internal and external suspenses and taskings. Necessary workflow management functions shall include receiving suspense/tasking notices and details from several sources; analyzing suspenses and taskers for execution assignment; assigning the proper action organizations, action officers and suspense dates; tracking, consolidating and coordinating responses into a single response; PEG, senior functional or PEO approval as needed; formally responding to the tasking organization and closing out the suspense or tasking; and archiving completed actions to enable retrieval from archival storage and electronic records management systems.
- Assist in managing coordination and suspense control activities for inquiries from HQs and F/B Directorate staff, and prepare responses for the various directorate SOCCER taskings. The Contractor shall assist in collaborating with F/B Directorate TMT Leads and assist in managing tasks from the AFMC TMT database.
- Support the organization battle staff and unit control center. The Contractor’s primary function shall be to facilitate communications and provide administrative support.
- Monitor the division organizational e-mail account (i.e., workflow) and distribute information and/or execute taskings as required providing responsive support to directorate leadership and divisions.
Requirements
- Active Secret security clearance
- GED and at least five years of experience in the respective profession being performed, five of which must be in the DoD.
- Excellent written and verbal communication skills
Benefits
Please join us, as together we build a better world one mission at a time powered by technology and its people!
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Benefits- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Work From Home
- Free Food & Snacks
- Wellness Resources
Skills Required
- Active Secret security clearance
- GED and at least five years of relevant experience, five of which must be in the DoD
- Excellent written and verbal communication skills
Credence Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Credence and has not been reviewed or approved by Credence.
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Fair & Transparent Compensation — Pay is considered competitive or better than average across many roles, with multiple examples describing excellent pay and competitive salaries. Additional cash elements such as bonuses appear alongside base pay.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage, supported by HSAs/FSAs and a TRICARE supplement. Employer-paid life and disability coverage further strengthen the protection package.
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Leave & Time Off Breadth — Time off includes flexible PTO and a broad holiday schedule aligned to federal holidays. Additional leave types such as military and bereavement leave are available.
Credence Insights
What We Do
Credence provides innovative technology, health, international development, engineering, and management solutions to support mission-critical programs for Federal government customers. We are one of the nation’s largest privately held government contractors. Our ability to perform exceptionally to implement new solutions, efficiencies, and savings across 220 U.S. Government programs is due to our obsession with exceeding customer expectations and our emphasis on employee wellbeing—best exemplified by our corporate philosophy: “One Measure of Success. Yours.” WHY WORK WITH CREDENCE? We are consistently rated as a Top Workplace and are proud to be one of the fastest growing privately held firms in the U.S. over the last decade. Credence treats each customer, teaming partner, and employee as a trusted partner whom we serve. We ensure successful outcomes by focusing on the measure of success that we consider to be most important—Yours. WHY WORK FOR CREDENCE? We are a diverse, enthusiastic team of professionals who are dedicated to providing exceptional service to our customers. Our culture is focused on employee empowerment, recognition, and reward, and each person is encouraged to take initiative and strive to reach their greatest potential. HOW CREDENCE GIVES BACK: We believe in giving back to the communities in which we live and work through corporate charitable events, support for employee volunteering, and a 100% corporate match for employee charitable giving.
