Administrative Support Assistant

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.

Primary Job Posting Location:

Additional Job Posting Locations:

(Other locations that this position could be based)

Responsibilities:

The Administrative Support Assistant manages the administrative needs of two departments, English and International/Global Studies, including all programs led by faculty in these departments. Acts as receptionist for the departments, handles telephone and e-mail communications, purchases supplies, supervises work-study students, and monitors budgets as directed by department chairs. Operates under the supervision of the Chair of the English Department, who coordinates administrative support needs for the departments mentioned above.

This is an 11-month position working 37.5 hours per week from August 1 to June 30 each year and is off during the month of July.

Qualifications:

A high school diploma or GED and one year of administrative support experience are required.

Knowledge/Skills/Abilities:

• Ability to learn Anthology and Workday software programs.
• Ability to use MS Excel to create and maintain spreadsheets and prepare budget information.
• Ability to use MS Word to prepare correspondence, manuscripts, etc.
• Ability to use various Internet browsers to access information from the internet
• Ability to use Outlook to send, receive, and forward email.
• Ability independently to organize, prioritize, and complete tasks from multiple individuals.
• Strong oral and written communication skills, including communicating with a variety of stakeholders inside and outside of the university.
• Daily flow of work is accomplished on Word documents - letter writing memos and general correspondence within and outside of the university dealing with professors’ professional interests outside the classroom.
• Knowledge and use of Excel are increasingly important since many requests from deans’ offices come in the form of spreadsheets.
• Use of email for general university business, memos to department faculty, and department reports circulated through email. Internet usage for university calendar, setting up lecture series - reservations for building and room usage.
• Ability to learn Anthology software is imperative, since it contains course information on the section day/time offered, building/room enrollments, registering students for classes, dealing with wait lists, student holds, etc. Used for individual student needs from professors, such as: finding campus phone numbers, email addresses, previous classes/grades, student advisor, etc.
• Ability to learn Workday software is essential for printing monthly financial department reports and for tracking expenditures. Workday is also used for hiring and payroll processes for student workers.
• Also, should have basic knowledge of contemporary technology so as to provide clear communication with faculty and the tech support staff of the university.

Background Check Contingencies:
- Criminal History
 

Document Attachments:
- Resume
- List of three professional references with contact information

Base salary: $15 an hour up to commensurate with experience

About Mercer University

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community. 

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and  so much more!

At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.   

For more information, please visit: https://hr.mercer.edu/prospective-employees/

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