Administrative Staff Specialist- Ophthalmology- Onsite

Posted 6 Days Ago
Be an Early Applicant
Richmond, VA, USA
In-Office
23-36 Hourly
Mid level
Healthtech
The Role
Provides administrative and secretarial support to an ophthalmology department’s leadership and staff. Responsibilities include scheduling, patient registration, insurance verification, budget and expenditure monitoring, accounts receivable, vendor issue resolution, personnel file maintenance, supply ordering, equipment repairs, recruitment coordination, calendar management, travel arrangements, and faculty orientation. Serves as a departmental point of contact while coordinating daily operations, maintaining confidentiality, and resolving issues with minimal supervision.
Summary Generated by Built In
The Admin Service Specialist serves as the first point of contact for Ophthalmology Administration ensuring that individuals have access to our services during normal operating hours. The Admin Services Specialist provides support to the Chair, Administrator, and Associate Administrator, ensuring that all administrative assignments are carried out in a professional, timely and confidential manner.
The Administrative Staff Specialist performs administrative/secretarial functions for the Department that include assisting with budget planning; monitoring expenditures; processing accounts receivable; resolving discrepancies with vendors; keeping personnel files in accordance with JCAHO expectations; ordering supplies/equipment and reporting hazards to the appropriate department. This job assists with scheduling appointments, registering patients, resolving patient disputes and answering the telephone. This job verifies insurance but not limited to obtaining referrals and authorization and stays abreast of insurance policies and changes. This job also keeps abreast of Hospital and HR policies as they are implemented.
The Administrative Staff Specialist arranges for the repair and maintenance of office equipment, monitors staff attendance and time, and assists staff as needed. The Administrative Staff Specialist facilitates and coordinates the day-to-day administrative activities of the department. This position supports fiscal and time management objectives of the department by coordinating administrative services through effective interactions with the health care team and other support staff.

Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of four (4) years of previous secretarial/administrative work experience in an office setting Previous experience with Microsoft Office applications and e-mail/calendaring Experience PREFERRED: Five (5) years of previous secretarial/administrative work experience in an office setting Previous experience in an academic health care setting Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Associate Degree in Business, Accounting or related field from an accredited program Independent action(s) required: Coordinates recruitment activities and scheduling of interviews with applicants. Performs daily activities with minimal supervision. Ability to work in a fast pace environment; proactively resolve problems with minimal supervision. Provide new faculty member orientation. Manage multiple physician calendars and appointments. Coordinate business travel arrangements as assigned for new recruits and current departmental faculty members. Orders supplies/equipment. Arranges for the repair and maintenance of office equipment Supervisory responsibilities (if applicable): N/A Additional position requirements: Work schedule may change based on Department needs Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Lifting 20-50 lbs. Activities: Prolonged standing Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent, change

The Admin Service Specialist serves as the first point of contact for Ophthalmology Administration ensuring that individuals have access to our services during normal operating hours. The Admin Services Specialist provides support to the Chair, Administrator, and Associate Administrator, ensuring that all administrative assignments are carried out in a professional, timely and confidential manner.





Compensation Range

$23.18 - $35.92

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.




Days

EEO Employer/Disabled/Protected Veteran

Skills Required

  • Minimum of four years of secretarial or administrative work experience in an office setting
  • Experience with Microsoft Office applications and email/calendaring
  • High school diploma or equivalent
  • Five years of secretarial or administrative work experience in an office setting
  • Previous experience in an academic healthcare setting
  • Associate degree in Business, Accounting, or a related field from an accredited program

VCU Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VCU Health and has not been reviewed or approved by VCU Health.

  • Healthcare Strength — Benefits are described as comprehensive, with medical, dental, vision, mental health, and prescription coverage, and low out-of-pocket costs when using VCU Health facilities. Multiple plan options provide flexibility across networks.
  • Retirement Support — Retirement offerings include a 401(a) plan with employer matching contributions alongside 457(b) and 403(b) savings options. Life and disability insurance further strengthen long‑term financial protection.
  • Leave & Time Off Breadth — Paid time off is positioned as a competitive component of the package. Additional supports such as adoption leave and back‑up care contribute to work‑life balance.

VCU Health Insights

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The Company
HQ: Richmond, VA
10,644 Employees

What We Do

We are a strong, passionate team of more than 12,500 who take pride in caring for every person who comes through our doors. We lift each other up so we can provide the very best and safest care to those who need us most. Together. Every day. With the support of our university, we make up an academic medical center committed to excellence in patient care, innovation and training tomorrow’s health care workforce. We continue to educate, research and evolve – staying on the cutting edge of care. As a community of innovators, every team member can contribute a spark of ingenuity igniting a force to discover the next cure, hold the next hand, solve the greatest challenges and create the health care of tomorrow. We foster an atmosphere of respect and welcoming for all communities. We infuse our teams with diverse talent that inspires everyone to contribute openly and freely, maximizing their impact and creating meaningful change for our patients and community. Join our team and help us create a new kind of patient experience. Join VCU Health. EEO Statement: VCU Health System strictly prohibits and does not tolerate discrimination against, or harassment of, team members, applicants, or any other covered persons because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex (sexual orientation, gender identity or expression and pregnancy), protected veteran status, marital status, genetic information, or any other protected characteristics under applicable federal, state, or local law. Pay Transparency Provisions: VCU Health System complies with the Pay Transparency Provisions

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