The Role
Provides administrative and office support for a behavioral healthcare agency. Responsibilities include data entry, document and records processing, medical transcription, call and visitor screening, billing and payment information management, communications, requisitions, and maintaining accurate confidential client information. The role requires strong computer, organizational, communication, customer service, and basic accounting skills, along with Pennsylvania criminal history, child abuse, and FBI fingerprint clearances.
Summary Generated by Built In
SOUTHWEST BEHAVIORAL CARE, Inc.
Full-Time Position
Uniontown, PA Location
Overall Function:
Performs a variety of office tasks and a wide range of support procedures and functions required by the agency and/or program for successful operations and the expeditious delivery of quality services.
- Conducts successful task and/or assignment completion, including emergencies, within established procedures and protocols.
- Responsible for processing information, processing mathematical computations, and/or data input, and the satisfactory completion of appropriate output, documents, information, reports, and the like.
- Maintains appropriate and assigned communications with all levels of staff, vendors, health care providers and institutions, clients, and their families.
- Transcribes dictation for medical staff.
- Screen visitors and phone calls for program and office staff.
- Ensures the accuracy, format, grammar, completeness, and consistency of information processed.
- Maintains and processes records, client information, forms, supply and equipment requisitions, payment, and billing information.
- Adheres to all policies, laws, regulations, and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.
- Demonstrated ability and skill using computer software and word processing equipment.
- Demonstrated knowledge of elementary accounting procedures and terminology.
- Excellent communication, customer service, and relationship-building skills.
- Must be well organized, detail-oriented, and have excellent time management skills.
- Ability to sit for long periods of time during the workday.
- Ability to operate a keyboard and a multi-line telephone simultaneously with a high degree of accuracy.
- Must successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the PA Department of Human Services, and FBI Fingerprint Clearances.
- Must not be excluded from participation in Medicare, Medicaid, or any other federal health care program.
AVAILABLE BENEFITS:
- Medical and dental benefits for eligible employees.
- Retirement plan with potential for agency match.
- Tuition discounts with partnering colleges and universities.
- Career advancement opportunities.
- Generous time off for eligible employees.
- Be an SPHS Hero!
EQUAL OPPORTUNITY EMPLOYER
Skills Required
- Demonstrated ability and skill using computer software and word processing equipment
- Knowledge of elementary accounting procedures and terminology
- Excellent communication, customer service, and relationship-building skills
- Strong organizational, detail-orientation, and time management skills
- Ability to sit for long periods during the workday
- Ability to operate a keyboard and multi-line telephone simultaneously with high accuracy
- Successful completion of Pennsylvania State Police Criminal History Clearance
- Successful completion of Pennsylvania Department of Human Services Child Abuse Clearance
- Successful completion of FBI Fingerprint Clearances
- Must not be excluded from Medicare, Medicaid, or other federal healthcare programs
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The Company
What We Do
Southwestern Pennsylvania Human Services, Inc. (SPHS) is a nonprofit organization dedicated to addressing health and social service needs throughout the southwestern Pennsylvania region. It provides a comprehensive system of health and human services, including acute care, behavioral health, rehabilitation, home care, child care, aging programs, mental health treatment, substance abuse treatment, and homeless assistance.
