The candidate will be responsible for the supervision of staff daily ensuring KPI’s are met across the Admin Organisation.
Main Duties/Responsibilities:
- Overall experience 10+ years
- Provide visible leadership as part of the management team for the Global Admin team.
- People development and performance management through active coaching, clear and constructive feedback, and an open management style.
- Manage team resources through planning and leveraging the available talent to optimise team performance.
- Engage staff to create a dynamic working environment at all levels, leading the team and the processes towards continuous progression while supporting the change journey.
- Proactively optimizing the unit’s workflows to achieve set targets.
- Organising and monitoring workflow to ensure TAT targets are achieved and inventory levels are managed.
- Effectively manage the administration process liaising with the SME & Senior Supervisor about any identified gaps or improvements and proactively contributing to the solution.
- Ensure Quality Audit targets are achieved month on month.
- Instrumental in Employee Engagement activity
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Skills Required
- Overall experience 10+ years
Cigna Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cigna and has not been reviewed or approved by Cigna.
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Strong & Reliable Incentives — Strong bonus outcomes are frequently highlighted, with annual bonuses described as really good alongside above-average salary levels. Stock or long-term incentive elements are also noted as part of the overall package in some roles.
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Leave & Time Off Breadth — Time-off benefits are portrayed as a meaningful part of total rewards, including generous PTO and flexibility that can enhance the perceived value of compensation. Flexible work-from-home arrangements are repeatedly linked with satisfaction about the overall package.
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Healthcare Strength — Health coverage is described as broad in design, with preventive care often covered at no charge in-network and options like virtual care and wellness incentives. A large provider network and strong digital tools are positioned as practical advantages when using benefits.
Cigna Insights
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
