Administrative Services Manager

Posted 4 Days Ago
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Taylor, MI, USA
In-Office
95K-125K Annually
Senior level
HR Tech
The Role
Lead a centralized administrative team to assign resources, standardize processes, manage workloads, and support departments and projects. Oversee meeting coordination, vendor/document/invoice support, SLAs, and continuous improvement. Develop staff, optimize workflows, and provide escalation and peak-period coverage across the company.
Summary Generated by Built In

About the Company 

EW Grobbel is a family food company that was established in 1883. Headquartered in Detroit's historic Eastern Market, EW Grobbel specializes in whole-muscle meat proteins and pickle products. We are best known as "America’s Oldest Corned Beef Specialist". We supply our products to thousands of locations around the United States.  

At EW Grobbel, we have proudly delivered high-quality food for 140 years. Recognized as one of Crain’s “50 Fastest Growing Companies in Detroit,” we are poised to become a national powerhouse. 
 

About the Role 

The Administrative Services Manager leads a centralized team of administrative professionals, responsible for providing administrative and project coordination support across the organization. 

This role ensures administrative resources are effectively assigned, workloads are balanced, and departments receive consistent, high-quality support. The Administrative Services Manager is responsible for developing administrative staff, standardizing processes, coordinating coverage, and continuously improving administrative services throughout the company. 
Key Responsibilities 

Team Leadership 

  • Assign administrative staff based on departmental needs, workload, and organizational priorities. 
  • Build a flexible team capable of supporting multiple departments and projects. 

Administrative Services 

  • Oversee administrative support provided to departments, leaders, and special projects. 
  • Coordinate meeting schedules, documentation, correspondence, action items, and project records. 
  • Support vendor communication, document collection, invoice coordination, and general departmental administration. 
  • Act as a functional escalation point and provide targeted coverage during peak business cycles. 

Process Standardization 

  • Develop and maintain administrative procedures, templates, and service standards. 
  • Improve administrative workflows and eliminate unnecessary duplication. 
  • Ensure administrative processes are documented and transferable between team members. 

Resource and Workload Management 

  • Monitor workloads across the administrative services team. 
  • Reassign resources as business needs and priorities change. 
  • Identify opportunities to improve team capacity, efficiency, and service levels. 
  • Partner with department leaders to clarify support needs and expectations. 

Continuous Improvement 

  • Establish key service metrics (SLAs) to track administrative quality, responsiveness, and task completion.  
  • Support company-wide initiatives requiring administrative or project coordination. 
  • Help create a professional, organized, and service-focused administrative culture. 

About You 

  • Prior administrative, project coordination, or business operations experience. 
  • Experience directly managing, coaching, and developing administrative or operational teams 
  • Calm under pressure, comfortable setting priorities and holding teams accountable, and skilled at working across all levels of the organization as business needs evolve. 
  • Highly organized, dependable, and responsive, with a dual focus on driving operational results and fostering employee growth.
  • Exceptional communication and problem-solving abilities, with strong proficiency in Microsoft Office and business systems. 
  • Proven ability to manage competing cross-departmental priorities, build standard workflows, and drive efficiency (experience in manufacturing or operations preferred). 
  • ​​​​​​​Bachelor’s degree preferred or equivalent professional experience. 

​​​​​​​Why Work for us? 

The foundation of our organization is centered on growing and developing each employee, both personally and professionally while producing premium quality food products. 

As an employee of EW Grobbel, you will be part of a fast-paced, high-performance team, driven by employee engagement and powered by work precision. 

This is a full-time position, and the total compensation range for this position is $95,000 - $125,000 (includes bonus potential). Additionally, we offer robust health benefits (medical, dental, vision, and life insurance), retirement benefits (4% match to 401K), paid time off (holidays and vacation), and other perks.

Skills Required

  • Prior administrative, project coordination, or business operations experience
  • Experience managing, coaching, and developing administrative or operational teams
  • Ability to set priorities, hold teams accountable, and work across all organizational levels under pressure
  • Highly organized, dependable, and responsive with focus on operational results and employee growth
  • Exceptional communication and problem-solving abilities
  • Strong proficiency in Microsoft Office and business systems
  • Proven ability to manage competing cross-departmental priorities, build standard workflows, and drive efficiency
  • Experience in manufacturing or operations
  • Bachelor's degree or equivalent professional experience
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The Company
HQ: Ypsilanti, MI
31 Employees
Year Founded: 2015

What We Do

We are a company made of amazing HR consultants, recruiters and career coaches focused on supporting Michigan small businesses, non-profits and municipalities with affordable recruiting and HR services. Recruiting - We provide affordable, flexible fee based talent acquisition services starting at $1500 for entry level talent, $2500 for experienced non-technical talent, and $3500 for executive, software and engineering talent. People often ask if this is too good to be true? Our answer is that we want everyone to be able to afford to hire great people! HR Outsourcing/Fractional HR services - Do you want the power of a full HR department available when needed? We provide a variety of HR packages for as low as $1000 per month. Career coaching - Do you need help figuring out what you want to do, or refining your job search strategy or tactics? Check out our workshops and services that are effective and affordable. Why choose ACT? - We listen and care! - We have over 150 years of HR experience on our team! - Check out our amazing testimonials from satisfied customers! - We love Michigan and what we do! - We are responsive, flexible and work hard so that you can succeed!

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