Administrative Sales Support Specialist

Posted Yesterday
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28105, Matthews, NC, USA
In-Office
Mid level
Industrial • Manufacturing
The Role
Provide administrative and order-entry support to Outside and Inside Sales and customers: manage inventory and stock orders, process purchase orders in P21, coordinate shipping/accounting, generate reports, maintain document control and files, cover receptionist duties as needed, and communicate with manufacturers, coworkers, and customers to ensure accurate order fulfillment.
Summary Generated by Built In
Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia.  Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com    

SUMMARY

Performs a variety of duties to provide outstanding service and support to our customers and Mechanical Products Division Sales staff. Within established procedures performs a variety of administrative support functions to receive, process and complete product orders according to customer specifications by performing the following broad range of duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Stock orders/inventory management- working with the inside team, the warehouse manager/purchasing manager
  • Working/learning various portals and purchase order generation
  • Coordinate between shipping/ accounting on receipt errors/pricing
  •  Receive vendor order acknowledgement, update purchase orders /orders in P21 dates/pricing and communicate changes with Inside
  • Sending a weekly open order report and generating reports for salesmen as requested
  • ·Document control- scanning, filing, organizing
  • Receptionist duties when necessary- lunch coverage for a week once a month then as needed in front desk receptionist absence/paid time off
  • Provides administrative support to Outside and Inside Sales staff which may include generating various reports, composing routine correspondence, etc.
  • Receives and reviews product purchase orders to ensure terms and conditions are correct, prepares and issues order confirmations to all appropriate parties;
  • Performs order entry functions by accurately inputting product code, serial number, quantity, price, discount and other pertinent information into the computer system
  • Contacts manufacturer and supplies tracking information when requested
  • Maintains stocked inventory status and prepares monthly reports
  • Maintains appropriate supplies for timely and accurate issuance
  • Organizes and maintains file systems, files correspondence and other records
  • Follows established Quality Assurance programs
  • Communicates with co-workers, management, customers and others in a professional and courteous manner

EDUCATION and/or EXPERIENCE

Associate's degree from a two-year college; or three to five years related experience in industrial distribution. Or equivalent combination of education and experience.

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click hereaquí).   
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Skills Required

  • Associate's degree or 3-5 years related experience in industrial distribution (or equivalent combination of education and experience)
  • Experience with order entry and purchase order processing (accurate input of product codes, serial numbers, quantities, pricing, discounts)
  • Experience using Prophet 21 (P21) for updating purchase orders, dates, and pricing
  • Inventory and stock order management, including maintaining stocked inventory status and monthly reporting
  • Document control skills (scanning, filing, organizing) and maintaining file systems
  • Ability to generate and distribute reports for sales staff and send weekly open order reports
  • Professional communication with customers, manufacturers, coworkers, and management
  • Willingness to perform receptionist/front-desk coverage as needed

SunSource Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SunSource and has not been reviewed or approved by SunSource.

  • Healthcare Strength Healthcare Strength: Medical, dental, and vision coverage with plan options are offered alongside wellness programs and an EAP. Offerings also include HSA/HRA and FSA choices that broaden the health coverage scope.
  • Retirement Support Retirement Support: A 401(k) with company match is included and called out in employer-provided materials. This provides a clear foundation for long-term savings within the total rewards package.
  • Leave & Time Off Breadth Leave & Time Off Breadth: Paid vacation and holidays are part of the package, with PTO described as decent and vacation potentially capping near four weeks. These time-off elements contribute to a rounded core benefits menu.

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The Company
HQ: Addison, IL
1,861 Employees

What We Do

SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities. As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions. SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives

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