Administrative Program Coordinator II – Leadership & Learning Programs

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Campus, IL, USA
In-Office
Mid level
Healthtech • Biotech
The Role
Coordinate and support leadership and learning programs, manage scheduling and communications, assist with program delivery, maintain databases and documentation, support reporting and presentations, identify process improvements, and liaise with stakeholders to improve department efficiency.
Summary Generated by Built In

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleAdministrative Program Coordinator II – Leadership & Learning Programs

                        

LocationBeachwood

                    

FacilityCleveland Clinic Administrative Campus

                     

DepartmentGlobal Leadership and Learning Institute-Caregiver Office

                      

Job CodeT24036

                     

ShiftDays

                       

Schedule8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.    

At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect. As Administrative Program Coordinator II, your work focuses on managing various projects, identifying improvement opportunities and enhancing department efficiency and cohesion. Ultimately, your efforts help ensure Cleveland Clinic can continue delivering the best patient care experience possible.  

A caregiver in this position works a hybrid remote schedule from 8:00 a.m. 4:30 p.m. 3 days on-site, 2 days remote *Subject to change based on business needs*

A caregiver who excels in this role will: 

  • Coordinate and support learning & leadership programs
  • Assist with program management and delivery
  • Act as a liaison across teams and stakeholders
  • Manage meetings, scheduling, and communications
  • Support projects, reporting, and presentations
  • Identify process improvements and operational efficiencies
  • Maintain databases and program documentation

 Minimum qualifications for the ideal future caregiver include: 

  • Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience 
  • Strong computer skills and experience with software applications 
  • May require a license based on department/institute needs 
  • High-level organization & multitasking
  • Strong communication (written & verbal)
  • Leadership support mindset
  • Problem-solving & critical thinking
  • Conflict resolution ability
  • Time management & scheduling ownership
  • Team collaboration & motivation
  • Ability to work independently in a fast-paced, ambiguous environment

  Preferred qualifications for the ideal future caregiver include: 

  • Bachelor’s Degree in Business Administration, Healthcare Administration or a related field 
  • Healthcare, education programs, or related organization experience 
  • Experience developing programs (healthcare, financial or education)

Physical Requirements:

  • High degree dexterity to operate office equipment.
  • May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision.
  • Good hearing acuity.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic is pleased to be an equal employment opportunity employer.

Skills Required

  • Associate's Degree and three years administrative or project management experience OR High School Diploma/GED and five years experience OR Bachelor's Degree and one year experience
  • Strong computer skills and experience with software applications
  • May require a license based on department/institute needs
  • High-level organization and multitasking
  • Strong written and verbal communication
  • Leadership support mindset
  • Problem-solving and critical thinking
  • Conflict resolution ability
  • Time management and scheduling ownership
  • Team collaboration and motivation
  • Ability to work independently in a fast-paced, ambiguous environment
  • Bachelor's Degree in Business Administration, Healthcare Administration or related field
  • Healthcare, education programs, or related organization experience
  • Experience developing programs (healthcare, financial or education)

Cleveland Clinic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cleveland Clinic and has not been reviewed or approved by Cleveland Clinic.

  • Healthcare Strength Health coverage is described as comprehensive and cost-effective, with broad in-network access and supportive wellness features. Feedback suggests medical, dental, vision, and ancillary services are well-integrated and valuable for families.
  • Retirement Support Retirement offerings include a pension component alongside a matched savings plan, contributing to long-term financial security. Feedback suggests these elements compare favorably to many local options.
  • Parental & Family Support Paid maternity and parental leave are highlighted as stronger than many regional employers. Additional family supports like adoption assistance and education aid further enhance perceived value.

Cleveland Clinic Insights

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The Company
HQ: Cleveland, OH
35,564 Employees
Year Founded: 1921

What We Do

Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.

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