Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
📍 Location: Tokyo | Work Model: Hybrid | Employment Type: Part-Time, Indefinite-Term Contract
We’re looking for a proactive, detail-oriented, and highly organized Support Agent/ Administrative & Operations Assistant to join our Candlelight team—working behind the scenes to bring magical experiences to life across Japan, while being based in Tokyo.
This role focuses on ensuring that all administrative, documentation, and operational processes behind our events run smoothly. You’ll play a key role in maintaining accurate documentation, supporting financial administration, coordinating with external partners, and ensuring event information meets our quality standards.
The ideal candidate is highly organized, hands-on, comfortable taking ownership of tasks, and able to work autonomously in a fast-paced, international environment.
What You’ll DoDocumentation & Administrative Management
- Prepare and manage purchase orders and maintain accurate administrative documentation.
- Communicate with external partners to clarify information and resolve discrepancies.
- Review supplier invoices and support invoice submission and payment-related processes.
- Maintain accurate financial records and coordinate with relevant teams to ensure smooth processing.
- Coordinate with internal teams to support daily operations and administrative workflows.
- Follow up on pending tasks, deadlines, and requests to ensure processes stay on track.
- Review event plan pages to ensure information is accurate and consistent.
- Identify missing information or discrepancies and coordinate corrections with the relevant teams.
- Fluent Japanese proficiency, with strong written and verbal communication skills.
- Good working proficiency in English to communicate with international teams and follow internal processes.
- Experience in administrative support, operations, finance administration, vendor management, or a similar role.
- Attention to detail and the ability to identify errors, inconsistencies, and missing information.
- Strong organizational skills, with the ability to manage multiple workflows, deadlines, and priorities.
- Comfort working with spreadsheets and digital tools, such as Google Workspace, Excel, or similar platforms.
- A proactive, reliable, and solution-oriented mindset, with the ability to work independently while collaborating with cross-functional teams.
- Background in events, production or the music industry
- Experience in administrative-heavy environments
- Familiarity with tools like Airtable, Notion, Monday, or similar
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Tokyo
- Home office friendly
- Help shape the backstage of magical concert experiences
- Room to grow and take on new challenges as the team evolves
- Great work environment with a young, international team of talented people to work with!
We welcome people from all walks of life—if this role excites you and you’re motivated to learn and contribute, we want to hear from you.
This role is based in Tokyo
#LI-Part-time #LI-Hybrid
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Skills Required
- Fluent Japanese proficiency with strong written and verbal communication skills
- Good working proficiency in English for international communication and internal processes
- Experience in administrative support, operations, finance administration, vendor management, or a similar role
- Strong attention to detail and ability to identify errors, inconsistencies, and missing information
- Strong organizational skills and ability to manage multiple workflows, deadlines, and priorities
- Comfort working with spreadsheets and digital tools such as Google Workspace or Excel
- Proactive, reliable, solution-oriented, and able to work independently while collaborating cross-functionally
- Background in events, production, or the music industry
- Experience in administrative-heavy environments
- Familiarity with Airtable, Notion, Monday, or similar tools
Fever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fever and has not been reviewed or approved by Fever.
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Wellbeing & Lifestyle Benefits — Wellhub fitness access and generous discounts on company-run experiences are consistently highlighted as standout perks. These lifestyle benefits add distinctive value for those who prioritize cultural outings and wellness.
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Flexible Benefits — U.S. postings point to tax-advantaged accounts (HSA/FSA/DCFSA) and commuter benefits, while some markets offer extras like flexible-comp platforms and language classes. Although specifics differ by country and role, the offering extends beyond core basics.
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Parental & Family Support — Job ads outline a structured parental-leave program for both birthing and non-birthing parents with defined paid components. Clear leave design complements broader time-off policies and supports family needs.
Fever Insights
What We Do
Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment. Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities. The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world. Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others. In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us. Available for iOS and Android.
