How you move is why we’re here. ®
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Emp Status
Regular Full timeWork Shift
What you will be doingJob Description
Provides administrative support to the physician, assists with the day-to-day operations ensuring the highest level of customer service delivery, practice support and patient confidentiality. Responsibilities will include but are not limited to triaging calls and patient inquiries, scheduling patient appointments and procedures, collecting patient payments, filing/chart preparation, liaising with billing company, answering patient phone calls, preparing legal work, and coordinating international patients, among other tasks.
Job QualificationsEducation Required - High School Diploma
Education Preferred - Bachelor's Degree
Certifications Required - N/A
Minimum Years of Experience - 1-3 in Healthcare/Medical - Medical Secretary
Skills Required
Excellent verbal and written communication skills, strong customer service orientation
Strong organizational and problem-solving skills
Ability to multi-task in a fast-paced environment
Skills Preferred
Experience with Epic
Familiarity with medical terminology
Knowledge of healthcare and health insurance
Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.
Skills Required
- High school diploma
- 1–3 years of experience in healthcare or medical secretary work
- Excellent verbal and written communication skills
- Strong customer service orientation
- Strong organizational and problem-solving skills
- Ability to multitask in a fast-paced environment
- Bachelor’s degree
- Experience with Epic
- Familiarity with medical terminology
- Knowledge of healthcare and health insurance
What We Do
Hospital for Special Surgery (HSS) is a world-leading academic medical center specializing in musculoskeletal health, including orthopedics and rheumatology.
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