Administrative Office Assistant

Posted Yesterday
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Jupiter, FL, USA
In-Office
Entry level
Security
The Role
Provide front‑office operational support: handle customer inquiries, schedule service calls, distribute service tickets, manage timesheets and payroll records, coordinate inspections, reconcile equipment/materials, and process equipment invoices while supporting administrative staff and delivering excellent customer service.
Summary Generated by Built In

Location
This position is 100% in-office and reports to our facility on site in Jupiter, FL.

Job Summary
As an Administrative Office Assistant you will provide essential operational support by working closely with our current Administrative Assistant, as well as the Executive Assistant to our president. This role serves as a central point of communication for customers, technicians and internal teams, managing service scheduling, work order distribution, invoicing and recordkeeping. The ideal candidate is highly organized, detail-oriented and capable of managing multiple priorities in a fast-paced service environment while delivering outstanding customer service.

Hours
Monday – Friday, 08:00am – 05:00pm

Responsibilities

  • Receive incoming customer inquiries via phone and email and prioritize them appropriately to ensure critical issues are addressed promptly
  • Schedule service calls based on customer needs and technician availability
  • Prepare and distribute daily service tickets to technicians
  • Collect, review and submit weekly employee timesheets
  • Maintain accurate payroll-related records
  • Coordinate and schedule required fire inspections
  • Receive, verify and reconcile equipment and materials for each project
  • Code and process equipment invoices

Qualifications

  • High School Diploma
  • Attention to detail with an ability to stay focused on assigned tasks
  • Proficient in Microsoft Office Suite
  • Full professional working proficiency in the English language
  • Excellent communication skills, both written and verbal
  • Valid Driver License and clean driving record

What awaits you at Intelli-Tec Security:

  • Benefits that include Medical, Dental, Vision, 401k, and PTO

Employer’s Disclaimer:

  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
  • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

#LI-DNI

Skills Required

  • High School Diploma
  • Attention to detail and ability to stay focused on assigned tasks
  • Proficient in Microsoft Office Suite
  • Full professional working proficiency in English
  • Excellent written and verbal communication skills
  • Valid Driver License and clean driving record
  • Ability to work 100% in-office at Jupiter, FL facility, Monday-Friday 8:00am-5:00pm
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The Company
HQ: Syracuse, NY
355 Employees
Year Founded: 1992

What We Do

Rapid Response Monitoring is a Syracuse, NY headquartered company founded in 1992 as a premier, electronic security monitoring service provider serving a national (and now international) client base that consists of security alarm installers of every type and their customers. The proud recipient of The Monitoring Association's (formerly CSAA) 2016 Central Station of the Year award, Rapid Response has state-of-the-art facilities in Syracuse, NY and Corona, CA that are custom designed and maintained to exceed all industry monitoring standards and ergonomic & workplace standards. Rapid Response’s work areas and on-site training center have been cited as the best in the business, and recently received the Society for Human Resource Management Employer of Distinction Award for Best Work Environment. Rapid was also nominated by the Syracuse CenterState CEO as an Economic Champion for their expansion and development of new local jobs. Rapid Response is committed to continued investment in its people, technology and programs, and its original objective: Serving clients, who want to exceed the expectations of their own customers, grow their businesses, and being the best provider of monitoring services, protecting lives and property, anywhere. Licenses: AL: #440 | AR: #CMPY.0001302 | AZ: #20832 | CA: #ACO 5498 | CA: #ACB 5700 | CT: ELC.0106120 | DE: #02-168 | DE Fire: #CSRSL-0003 | FL #EF0000213 | IL: #127-001246 | MD: #107-904 | MI: 3601205230 | NV: #NV20131073243 | NY: #12000266592 | OK: #648 | OR: #0183 | RI: #5875 | TN: #834 | TX: #B09590 | TX Fire: #ACR-2020 | UT: #4800448-6501 | VA: #11-2850 | WA: #602 323 440

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