Administrative New Business Coordinator II

Posted An Hour Ago
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Norfolk, NE, USA
In-Office
Senior level
Insurance • Professional Services • Software • Financial Services
The Role
Provide office support by receiving, reviewing, entering, and submitting carrier applications and paperwork; verify data accuracy; resolve discrepancies with agents and carriers; perform quality control; train and coach team members and temporary staff.
Summary Generated by Built In

Job Summary

This role is responsible for providing a high level of office support for our customers by receiving, reviewing, filing, and submitting applications and other various types of paperwork.

Primary Responsibilities:

· Compiles and verifies accuracy of data to be entered. Compares data entered with data from the documents to ensure accuracy. Takes necessary action to ensure the data submitted is complete and accurate.

· Responsible for review and submission of several carrier applications

· Works with agents and marketers to resolve difficult inconsistencies or complex missing information

· Enters data from documents into computer following formats displayed on screen

· Keeps record of work completed, transmit entered information into database files or routes documents after entry

· Train and coach new team members

· Reaches out to carriers to resolve inconsistencies or missing policy status

· Understands the process of new carriers and takes ownership of new carriers

· Monitors and coaches temporary staff during peak season

· Review submitted applications to provide quality controls and submit corrections to the carrier

Primary Skills & Requirements:

· Exhibits sound and accurate judgement, includes appropriate people in decision-making process

· Conveys a friendly, positive attitude while maintaining professionalism at all times

· Strong customer service skills to respond promptly to customer needs

· Ability to demonstrate accuracy and thoroughness; provide analysis of application to ensure a quality output

· Follows policies and procedures, completes administrative tasks correctly and on time, supports organization’s goals and values

· Uses time efficiently and completes work in a timely manner

· Maintains confidentiality

· High School diploma

· 5+ of administrative experience

· 2+ of Insurance experience

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Skills Required

  • High School diploma
  • 5+ years of administrative experience
  • 2+ years of insurance experience
  • Strong customer service skills
  • Experience with accurate data entry and verification
  • Ability to review and submit carrier applications and resolve inconsistencies
  • Experience training and coaching new or temporary staff
  • Maintains confidentiality and follows company policies/procedures
  • Demonstrates accuracy, thoroughness, and timely task completion
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The Company
29,757 Employees
Year Founded: 2006

What We Do

Integrity Marketing Group is a leading omnichannel insurtech platform and one of the nation's largest independent distributors of life and health insurance products. The company leverages data and proprietary technology to provide holistic health, life, and wealth solutions, primarily focusing on the senior market. It offers a broad platform of resources and tools to support its network of independent agents.

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