PalmPay

Administrative Manager - Pakistan

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Islamabad, PAK

In-Office

Fintech • Payments • Financial Services

The Role

ADMINISTRATIVE MANAGER
About PalmPay:
PalmPay is a leading fintech company with operations across Africa and expanding globally. We provide innovative payment solutions to empower people and businesses. Our mission in Pakistan is to deliver secure, reliable, and user-friendly financial services tailored to the local market.
Job Purpose:
The Administrative Manager will be responsible for ensuring smooth, efficient, and cost-effective administrative operations of PalmPay in Pakistan. The role oversees facility management, procurement, vendor management, travel coordination, compliance with local laws, and general office administration to support all departments in achieving business goals.
Key Responsibilities:
Office & Facility Management

Oversee day-to-day operations of PalmPay’s offices and facilities in Pakistan.
Ensure office premises are secure, clean, functional, and well-maintained.
Coordinate with landlords, service providers, and facility staff for maintenance and repairs.
Manage reception, mail services, and meeting room scheduling.

Procurement & Vendor Management

Source, evaluate, and manage vendors for office supplies, equipment, and services.
Negotiate contracts and ensure value-for-money procurement practices.
Maintain a preferred vendor list and ensure compliance with procurement policies.
Track purchases and manage inventory of office supplies.

Travel & Logistics Coordination

Oversee business travel arrangements for employees, including flights, hotels, transport, and visas.
Ensure cost-effective travel planning aligned with company policies.
Coordinate staff relocation logistics if applicable.

Administrative Policy & Compliance

Develop, implement, and enforce administrative policies and procedures.
Ensure compliance with local legal and regulatory requirements for facilities and administration.
Maintain updated records for all licenses, leases, and relevant compliance documentation.

Budgeting & Cost Management

Prepare and manage the administration budget.
Monitor spending to ensure efficiency and adherence to approved budgets.
Identify and implement cost-saving measures without compromising service quality.

Team Management & Development

Recruit, train, and manage administrative staff, cleaners, drivers, and support personnel.
Assign tasks, monitor performance, and provide coaching and feedback.
Foster a high-performing, service-oriented admin team.

Health, Safety & Security

Implement and monitor workplace health and safety policies.
Coordinate security services and ensure a secure working environment.
Conduct regular safety audits and drills.

Support to Other Departments

Assist HR with onboarding logistics (workspace setup, ID cards, equipment requests).
Support Finance with documentation and vendor payments.
Provide logistical support for events, training sessions, and meetings.

Qualifications & Requirements:

Bachelor’s degree in Business Administration, Management, or related field.
Minimum of 5 years in office administration or operations management, ideally in fintech, telecoms, or multinational companies.
Knowledge of Pakistani legal, tax, and regulatory environment for business operations.
Strong negotiation and vendor management skills.
Proficiency in MS Office Suite and familiarity with ERP systems is a plus.
Excellent organizational and problem-solving abilities.
Strong written and verbal communication skills in English and Urdu.
Ability to multitask and manage competing priorities.