Administrative Documentation Specialist

Thank you for your interest in joining our team! At CGB, you can contribute to meaningful work, grow professionally and personally, and belong in a place where everyone has a voice.

Founded in 1969, CGB Enterprises, Inc. is known as an innovative and progressive leader in the grain and transportation industries. Today, CGB operates an enterprise with over 100 locations and nearly 2,000 U.S. employees overseeing a diverse family of businesses that provide an array of services for producers and logistics services for an international base of customers. The combination of our assets provides a growing organization that is celebrating over 50 years of strength and stability!

This job is primarily responsible for researching, creating, and preparing documentation for an assigned project. Additionally, this job will revise, analyze, and test appropriate systems.

In this job, you will:

All job duties may or may not be performed by all job incumbents, may vary dependent on assigned department.

• Develop, prepare and/or maintain documentation pertaining to an assigned project (i.e. business processes, systems operation, product and/or service development and/or other technical processes).
• Research, review, and collect available technical information as basis for documentation; includes working with internal stakeholders and subject matter experts to assess documentation needs.
• Make documentation recommendations and implement accurate and consistently formatted documents (web-based, hard copy, or any combination required).
• Create new documentation or update existing documentation to accurately reflect changes in a product or process; add, delete, revise documents where appropriate to support business needs.
• Perform applicable analysis to update appropriate system(s) to support new/revised documentation.
• Store and retrieve documentation from electronic archive, and maintain the integrity of the archives.
• Act as a delegate for Logistics Coordinator as needed.
• Other duties as assigned.

Here’s what you’ll need to be considered:

Education

Required - High School Diploma or equivalent education and/or experience.

Preferred – Associate’s Degree.

Experience

Required - 2 years' related experience.

Preferred - Previous Container Shipping Industry Experience.

Knowledge, Skills, and Abilities

• Working knowledge and understanding of technical writing, composition concepts and grammatical rules.
• Working knowledge and understanding of database management software.
• Expert knowledge and understanding of Excel (macros and text placement).
• Proficiency in computer skills, including working knowledge of Microsoft Office Suite.
• Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Confident, articulate and professional speaking abilities for collaboration and interaction between both internal and external groups.
• Must be highly detail oriented with a critical degree of accuracy regarding data entry and analysis.
• Effectively manage workloads while prioritizing and maintaining focus on productive endeavors.
• Possess a strong commitment to team dynamics with the ability to contribute expertise and follow leadership directives.
• Ability to work effectively in a team environment.
• Ability to maintain a flexible work schedule to accommodate global customers.

Here’s additional information you need to know:

Physical Demands & Requirements

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Environmental Conditions

The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job.

The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment.

Travel, minimal travel; up to 15%.

Are you ready to make a meaningful career move & an impact at CGB? Apply today!

Known in our industry for stability and high ethics, CGB Enterprises, Inc. offers a stellar benefits package including: an outstanding 401(k) retirement plan with company contributions, medical, prescription drug, dental, vision, life, & disability benefits, flexible spending accounts, paid leave (holidays, vacation, sick), wellness programs, recognition programs, community involvement opportunities, and much more!

CGB Enterprises, Inc. is an Equal Opportunity Employer. EEO is the Law links in English or Spanish. We are unable to legally hire anyone who is not eligible to work in the United States nor are we able to sponsor visas.

The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as a detailed description of all the work requirements that may be performed in the job.

All Third Party Agencies, Headhunters, and Recruiters

CGB Enterprises, Inc. and its Subsidiaries only forms contracts with recruiters with whom we have an established relationship and with whom we have in place a signed contract. All contact from third parties must go through our Human Resources Department. Any contact made outside of our Human Resources Department by a third party will cancel any future business relationships between the third party and CGB Enterprises, Inc. and its Subsidiaries.