Administrative Coordinator

Posted Yesterday
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Palo Alto, CA, USA
In-Office
30-35 Hourly
Junior
Other
Vi Living operates 10 Luxury Life Plan Communities across the United States
The Role
Provide administrative support to Business Office, Sales & Marketing, and Executive teams in a senior living community: maintain resident and prospect records, assist with admissions, billing, payroll review, reports, marketing tasks, front desk coverage, and CRM updates.
Summary Generated by Built In

When you work at Moldaw Residences, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Moldaw Residences is recruiting for a detail-oriented and customer service-focused Business Office Assistant to join our team! In this role you will provide administrative support to the Business Office, Sales & Marketing, and Executive teams while helping ensure smooth daily operations throughout the community. 

Here are a few of the daily responsibilities of a Business Office Assistant:

  • Maintain resident, prospect, and sales records in various business systems and databases. 
  • Prepare admission, residency, and other prospective resident documents.
  • Assist with resident billing, accounts payable, payroll review, and financial recordkeeping.
  • Prepare reports, update schedules, and maintain organized files and records.
  • Assist with marketing activities, social media updates, events, and prospective resident communications.
  • Support resident move-ins and maintain accurate information in CRM and business systems. 
  • Provide front desk coverage as needed and respond to inquiries from residents, families, staff, and vendors.
  • Support creating a culture where business decisions and employee engagement drive resident satisfaction and occupancy.

Here are a few of the qualifications we need you to have:

  • Associate's degree or higher required; Bachelor's degree preferred.
  • Minimum two (2) years of administrative support experience.
  • Experience in senior living preferred.
  • Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
  • Strong organizational, communication, and customer service skills.
  • Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.
  • Experience with payroll, billing, accounts payable, or CRM systems preferred.

If you're an organized, compassionate professional who enjoys supporting a team while making a difference in the lives of older adults, please apply, we'd love to get to know you! 

Full Time Position 

Monday through Friday

Pay Range: $30-$35 per Hour 

EEO Employer

Skills Required

  • Associate's degree or higher
  • Bachelor's degree
  • Minimum two (2) years of administrative support experience
  • Experience in senior living
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
  • Strong organizational, communication, and customer service skills
  • Ability to manage multiple priorities, meet deadlines, and maintain confidentiality
  • Experience with payroll, billing, accounts payable, or CRM systems

Vi Living Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vi Living and has not been reviewed or approved by Vi Living.

  • Healthcare Strength Medical, dental, and vision coverage is complemented by optional protections such as life, disability, accident/critical illness, and hospital indemnity, plus access to mental‑health resources. Coverage typically begins the first day of the month after hire, reinforcing strong baseline healthcare support.
  • Leave & Time Off Breadth PTO, paid holidays, sick time where applicable, bereavement, jury duty, parental bonding, and caregiving leave create a broad time‑off portfolio. Some locations add paid volunteer time and anniversary holidays, extending flexibility for time away.
  • Retirement Support A 401(k) with company match anchors retirement readiness, supported by tools like FSAs and commuter benefits that aid overall financial planning. Access to a credit union and early wage access provide additional day‑to‑day financial support within the total rewards mix.

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The Company
HQ: Chicago, Illinois
2,900 Employees
Year Founded: 1987

What We Do

Vi is dedicated to providing quality environments, services, and programs to enrich the lives of older adults. Our goal is for our residents to continually experience the finest in senior living. Throughout Vi’s history, we have maintained our commitment to not only help seniors live independent lives on their terms, but also provide a nurturing environment for our employees to build fulfilling careers of service and care. Today, we support more than 2,900 employees in our corporate and community offices who are deeply committed to the care of our residents. The future success of Vi depends on maintaining a standard of excellence in all phases of resident services and relations.

Why Work With Us

At Vi, we go beyond words; respect, equity, diversity, and inclusion are the foundations of our culture. We're devoted to fostering an environment where every employee feels a genuine sense of belonging, appreciation, and empowerment.

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