Administrative Coordinator

Posted 15 Days Ago
Be an Early Applicant
Denver, CO, USA
In-Office
58K-65K Annually
Entry level
Design
The Role
Provide executive-level administrative support, coordinate communication, manage office operations, assist clients, and maintain the showroom's appearance.
Summary Generated by Built In

Administrative Coordinator

A family-driven storefront retailer based in Denver, Colorado, we proudly serve clients and wholesalers across the front range from our welcoming showroom. Specializing in custom drapery and innovative motorization, we deliver exceptional window covering solutions for luxury homes. Our team creates personalized designs that seamlessly blend beauty, functionality, and smart technology, all backed by a commitment to quality craftsmanship, thoughtful service, and strong community values.

We’re looking for an organized, proactive Administrative Assistant who thrives in a fast-paced environment and enjoys being at the center of operations. The position provides executive-level administrative support, assisting leadership with coordination, communication, and day-to-day operational needs. Success in this role requires someone who is adaptable, resourceful, and comfortable shifting priorities as business needs evolve, while maintaining strong attention to detail and a positive, solutions-oriented mindset.

  • Location: Denver, CO 80212 | 100% On-Site | Full-Time 
  • Compensation: $58,000 to $65,000 annually, dependent on experience. 
  • Benefits: $200 monthly stipend for health insurance, 10 days of PTO, 8 paid holidays, and 1 floating holiday.
  • Perks: Fun team vibe with group/office lunches every Wednesday.

Key Responsibilities:

Administrative Support: 

  • Maintain a proactive mindset by anticipating needs, identifying opportunities for improvement, and addressing issues before they escalate.
  • Schedule consultations, measures, installations, and account follow-ups, working with vendors and partners along the way.
  • Execute lead follow-up campaigns to secure appointments and follow-up campaigns for unsold quotes
  • Input contact and project details into CRM system, assigning next steps to the appropriate sales rep and updating calendars accordingly
  • Coordinate communication and sample material exchanges between clients and stylists
  • Upload tracking numbers, delivery ETAs, and project updates
  • Assist in client updates, final paperwork and closeouts, and payment receipts 
  • Deliver products to clients or vendors when necessary
  • Oversee warranty and remake projects: gather necessary client info, coordinate scheduling and invoicing
  • Execute outreach and follow up via phone and email to develop new and existing accounts
  • Manage client appreciation in conjunction with sales schedules 

Customer Service

  • Greet walk-in clients, answer calls, and create a welcoming environment for customers
  • Provide quotes for walk-in customers requesting small repairs, parts
  • Assist with event planning and logistics for internal meetings, team lunches, and birthdays

Office Management

  • Maintain the cleanliness, organization, and overall presentation of the showroom and office spaces to ensure a welcoming environment for clients and guests.
  • Ensure lighting, signage, and general showroom functionality are operating properly.
  • Organize, maintain, and update hardware samples, showroom displays, and sample libraries. 
  • Ensure fabric books, hardware samples, and other design resources are properly labeled, stored, and accessible for the design team.
  • Monitor inventory of showroom materials, supplies, and refreshments, ensuring everything is stocked and well-presented.
  • Support seasonal or promotional showroom updates to keep the space fresh and visually appealing.
  • Coordinate maintenance for the company vehicle, including detailing and repairs
  • Manage routine cleaning schedules and relationships with cleaning or maintenance vendors as needed.
  • Address minor maintenance issues as identified, and schedule repairs with vendors or building management when necessary.
  • Proactively maintain the exterior of the building to ensure a safe and welcoming environment, including seasonal tasks such as snow removal at the showroom entrance and walkways, and fall foliage or debris cleanup.

Requirements:

  • Ability to type 50+ WPM
  • Proficient in Microsoft Office, Google Workspace, Adobe Suite, and CRM software
  • Ability to lift up to 40 lbs
  • Strong attention to detail and ability to follow procedures accurately
  • Friendly and professional demeanor, polished appearance, and confident communication style
  • Strong written and verbal communication skills
  • Excellent self-management, organization, problem-solving, and time management
  • Demonstrated ability to multi-task, pivot, and display flexibility as needed

If you’re an organized, proactive professional who enjoys supporting a collaborative team and creating exceptional client experiences, we’d love to hear from you.
Apply today to join our growing team.

#IND2

Top Skills

Adobe Suite
Crm Software
Google Workspace
MS Office
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The Company
HQ: Chicago, IL
6 Employees
Year Founded: 2018

What We Do

Behind the Design specializes in recruiting, training, and operations process development for interior design and home remodeling companies. Our mission is to engage, educate, and evolve small businesses, by creating training and operational systems that will inspire their employees, streamline costs, and develop a ROCKSTAR culture to drive profits! From window coverings to interior design, furniture and flooring, closets and painting or electrical, if you serve a residential or commercial clientele that provides full circle consultation to install services, we will assist you in building your business to be scalable from $2m to $10m and beyond. We will help you find the right people and put them in the right seats, train them to be productive in their sales, customer service, or business development roles, and craft procedure manuals that will give them a roadmap to succeed.

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