Administrative Coordinator

Posted 2 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
19-19 Hourly
Junior
Industrial • Manufacturing
The Role
Provides administrative and customer support for a recycling facility. Operates the scale system, processes inbound and outbound loads, prepares tickets and receipts, maintains customer, vendor, shipment, inventory, production, and regulatory records, and supports office operations. The role handles phone and email inquiries, coordinates supplies, assists drivers and vendors, and follows safety and environmental requirements in an industrial setting.
Summary Generated by Built In
Location: Charlotte, NC
Position: Administrative Coordinator
Shift: 7:00 a.m. - 4:30 p.m
Wage: $19.43

From a small family business to a multi-billion dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.


The Administrative Coordinator I provides administrative and customer support for the recycling facility. This position is responsible for scale house operations, data entry, customer service, recordkeeping, and supporting daily plant activities. The role serves as a key point of contact for drivers, customers, vendors, and site personnel while ensuring accurate documentation and efficient office operations.


What you will be doing:

  • Operate the facility scale system and process inbound and outbound loads.
  • Verify load information and prepare tickets, receipts, and related documentation.
  • Enter and maintain accurate customer, vendor, shipment, and inventory records.
  • Answer phones, respond to emails, and assist customers, vendors, and drivers.
  • Maintain filing systems, production records, and regulatory documentation.
  • Coordinate office supply orders and maintain administrative inventories.
  • Follow company safety, environmental, and compliance requirements.
  • Perform other duties as assigned.

We’d love to hear from you if:

  • High school diploma or GED required.
  • Minimum 1-2 years of administrative, customer service, or office experience preferred.
  • Experience in manufacturing, logistics, transportation, recycling, or industrial environments is a plus.
  • Proficiency with Microsoft Office (Word, Excel, Outlook).
  • Strong organizational, communication, and customer service skills.
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  • Strong attention to detail and accuracy.

 

Physical Requirements

  • Primarily office-based work with occasional visits to plant and yard areas.
  • Ability to sit, stand, walk, and use standard office equipment.
  • May require occasional lifting of up to 20 pounds.
  • Must be able to work safely in an industrial environment and wear required PPE when entering operational areas.

Working Conditions

  • Office environment within a recycling and manufacturing facility.
  • Regular interaction with truck drivers, customers, vendors, and plant personnel.
  • Typical schedule: 7:00 a.m. - 4:30 p.m., with additional hours as needed to support business operations.

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.

Benefits

  • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
  • 401(k) retirement plan with company match
  • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
  • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
  • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
  • Tuition reimbursement

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Skills Required

  • High school diploma or GED
  • 1-2 years of administrative, customer service, or office experience
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook
  • Strong organizational, communication, and customer service skills
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment
  • Strong attention to detail and accuracy
  • Ability to work safely in an industrial environment and wear required PPE
  • Ability to sit, stand, walk, use standard office equipment, and occasionally lift up to 20 pounds

Sonoco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sonoco and has not been reviewed or approved by Sonoco.

  • Retirement Support — A 401(k) with a strong employer match, including safe‑harbor and year‑end true‑up features, is highlighted in recent plan materials. This level of retirement support is presented as a competitive component of total rewards.
  • Healthcare Strength — Medical, dental, and vision coverage, alongside disability, EAP, and FSA/HSA options, form a comprehensive core package. This breadth is characterized as competitive and adds meaningful value to overall compensation.
  • Fair & Transparent Compensation — Pay is considered fair to competitive across many roles, with production and skilled trades pointing to solid hourly rates and overtime opportunities. Relative positioning against similar‑sized firms is portrayed as favorable.

Sonoco Insights

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The Company
HQ: Houma, LA
9,318 Employees

What We Do

Founded in 1899, Sonoco (NYSE: SON) is a leading manufacturer of consumer, industrial, healthcare and protective packaging. With more than 19,000 employees working in 34 countries, Sonoco serves many of the world’s best-known brands. Our integrated packaging solutions help define brand personalities, create unique customer experiences and enhance the quality of products and the quality of life for people around the world. It’s all in the service of our purpose: Better Packaging. Better Life. Sonoco is committed to creating sustainable products, services and programs for our customers, employees and communities. Sonoco was listed as one of Fortune’s World’s Most Admired Companies for 2021 as well as being included in Barron’s 100 Most Sustainable Companies for the third year in a row. Learn more at Sonoco.com

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