At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.
**This position is eligible to work a hybrid schedule from the Milwaukee or Minneapolis metro areas**
Essential Functions:
Provides administrative support to branch leadership, such as composing correspondence and memos, and creating PowerPoint presentations.
Schedules, coordinates, and assists with meeting and training logistics, including travel arrangements.
Coordinates the set up and organizing of branch and company-wide events, including Health and Wellness.
Solicits agenda items for branch meetings and transcribes meeting notes. Creates and maintains logs, mailing lists, databases, and monthly, quarterly and annual business reports.
Develops and distributes branch communications.
Monitors general email accounts and responds to messages as necessary.
Forwards emails and faxes from branch email accounts to the appropriate areas.
Coordinates mail pickup and distribution.
Enters relevant contract data points into the Compliance 360 system for accurate tracking of renewal dates and other key elements of contracts, including requests for contract approval.
Orders supplies and performs inventory management functions.
Collaborates with the people leader to onboard new hires at the branch location.
Helps organize the annual budget and track expenses.
Provides administrative support to the Marketing team, such as inputting prospective agents, updating territory and underwriting assignment changes, entering and maintaining agent profile information, and producing agency welcome packets.
Prepares invoices for payment, determines proper coding for accounts payable, and submits invoices for approval.
Day-to-day operation - Responsible for the day-to-day condition of the office. Reports any deficiencies to the lessor and/or secures bids. Reports and oversees repairs and maintenance issues to Property Management and/or Corporate Real Estate Services.
Remodeling and ergonomics - Oversees office remodeling, relocation or construction projects and ensures compliance with any regulations, including ADA requirements. Coordinates with Risk Improvement to evaluate workstations to ensure ergonomic correctness. Maintains all equipment and furniture and secures necessary repairs.
Purchasing - Evaluates needs and makes purchase/lease recommendations while ensuring all proper purchasing procedures are followed and appropriate approvals are obtained.
Safety plans – Oversees branch emergency and safety plans. Ensures that all necessary employees are properly trained in safe equipment operation.
In collaboration with Corporate IT, troubleshoots various network, software, hardware, security system and phone problems.
Education & Experience:
High school diploma or equivalency
Three years of administrative work or related experience
Knowledge, Skills, & Abilities:
Strong computer skills, including knowledge of Microsoft Office Suite, including Word, Excel and PowerPoint
Good math aptitude and basic accounting/bookkeeping skills
Excellent verbal and written communication skills
Strong organizational and multi-tasking skills with the ability to meet deadlines
Strong human relations and customer service skills
Ability to maintain a high level of confidentiality
Basic knowledge of the property and casualty industry preferred
Local driving; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving
The hiring salary range for this position will vary based on geographic location, falling within either of the following:
$51,201 - $70,730 or $56,581 - $77,796A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.
For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
Skills Required
- High school diploma or equivalency
- Three years of administrative work or related experience
- Strong computer skills, including Microsoft Office Suite, Word, Excel, and PowerPoint
- Good math aptitude and basic accounting or bookkeeping skills
- Excellent verbal and written communication skills
- Strong organizational and multitasking skills with the ability to meet deadlines
- Strong human relations and customer service skills
- Ability to maintain a high level of confidentiality
- Basic knowledge of the property and casualty industry
- Valid driver's license with an acceptable motor vehicle report if driving
What We Do
EMC Insurance Companies is among the top 60 insurance organizations in the country based on net written premium, and we have more than 2,500 employees. The company was organized in 1911 to write workers’ compensation protection in Iowa. Today, EMC provides property and casualty insurance products and services throughout the United States and writes reinsurance contracts worldwide. Operating under the trade name EMC Insurance Companies, Employers Mutual Casualty Company and one or more of its affiliated companies is licensed in all 50 states and the District of Columbia.
