The Administrative Coordinator reports directly to the Team Leader, Administration. Their daily responsibilities include general data entry and general administrative duties. These include processing the incoming mail, handling medical documents, processing purchase orders, contacting medical clinics, running reports, scanning, word-processing, data entry and maintaining files.
Correspond with Compensation Boards across Canada
Generate reports from Claims Management System (CMS)
Analyze information received from clients and taking appropriate action
Complete general administrative, data entry, and office duties
Follow up with clients via phone/email for necessary information pertaining to worker claims and recording detailed interactions within our CMS
Process and enter mail into our CMS
Be liaising with medical clinics and doctors' offices to obtain outstanding the respective timeframes
Good interpersonal, communication, and customer service skills
Proficient in all Microsoft Office applications
Exceptional written and verbal communication skills, including negotiation and dispute-resolution techniques
Ability to work independently or as a part of a team in a high energy, busy environment
Excellent time and priority management skills
Organizational skills with high attention to detail
Strong critical thinking and problem – solving skills
TeksMed is Canada’s leading disability management and occupational injury claims management firm. We help employers reduce costs and improve outcomes by proactively managing employee absences, workers' compensation claims, and return-to-work processes.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected].
The base salary range for this position is $37,000 – 40,000 per annum. Details of the total compensation package will be shared during the interview process.
Skills Required
- Good interpersonal, communication, and customer service skills
- Proficiency in all Microsoft Office applications
- Exceptional written and verbal communication skills
- Negotiation and dispute-resolution techniques
- Ability to work independently and as part of a team in a busy environment
- Excellent time and priority management skills
- Strong organizational skills and attention to detail
- Strong critical thinking and problem-solving skills
What We Do
People Corporation is a national provider of integrated, people-oriented HR solutions in Canada. Their mission is to reimagine traditional benefits by providing expert support in group benefits, health and wellness, disability management, wealth solutions, and human resources. They help both organizations and individuals make informed choices about their wellbeing, allowing them to reach their full potential and strengthen the communities they serve.
