Administrative Coordinator – Risk & Compliance

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Job Description:

Position Summary

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our Risk and Compliance team. This individual will serve as the central point of intake for our team’s shared mailbox, which receives a high volume of requests. The ideal candidate is an excellent written communicator, thrives in a fast-paced environment, and is comfortable managing priorities with efficiency and professionalism.

Key Responsibilities

• Monitor, triage, and prioritize all incoming emails to the Risk and Compliance shared mailbox.
• Categorize and assign requests to the appropriate team members or stakeholders based on subject matter and urgency.
• Ensure timely acknowledgment of receipt for inquiries and requests, setting clear expectations for response times when appropriate.
• Maintain tracking of incoming requests to help monitor workflow, identify trends, and support resource planning.
• Draft and send clear, professional communications to internal and external stakeholders.
• Flag urgent or high-risk requests for leadership attention.
• Support light administrative tasks such as compiling documentation, organizing responses for due diligence portals, and scheduling team meetings.
• Assist in maintaining process documentation related to intake and mailbox operations.

Qualifications

• Exceptional written communication and organizational skills.
• Proven ability to manage a high volume of email or administrative requests efficiently and accurately.
• Strong attention to detail and ability to follow and improve process workflows.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Outlook, Excel, and other collaboration tools (e.g., Teams, SharePoint).
• Prior experience in an administrative, coordination, or client-facing communication role preferred, but not required.

Preferred Traits

• Proactive, self-motivated, and able to work independently.
• Comfortable working across teams and with varying levels of seniority.
• Interest in learning more about compliance, privacy, ESG, and enterprise risk topics over time.

 
Working Hours

Must be able to work during US EST business hours.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.