We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.
Our Values
Respect | Belonging | Accountability | Transparency
Department
DH EYE CLINIC PAV LJob SummaryUnder general supervision, performs office duties including, but not limited to; patient scheduling, outpatient registration, wait list reconciliation, faxing, outbound phone calls, and other duties as assigned.
Essential Functions:
- Answers telephone inquiries; screens calls; routes calls and takes messages; registers and schedules/reschedules patients (50%)
- Frequently reconciles clinic wait list and ensures patients are scheduled in a timely manner (30%)
- Works closely with Administrative Clinic Support Lead to initiate formal/informal activities with employees to develop departmental cohesion and collegiality. (10%)
- Performs back-office administrative duties as needed (faxing, outbound phone calls, supply ordering, etc.) (10%)
Education:
- No High School Diploma and/or No GED
Work Experience:
- 1-3 years 1 year of experience in administrative or clerical role Required
- 1-3 years 1 year of experience in a customer service role within a fast-paced environment Required
Licenses:
Knowledge, Skills and Abilities:
- Adept at learning new technologies to perform data entry, and manage calendars
- Proficient in Microsoft Office applications
- Strong time-management skills and organizational skills
- Excellent communication skills both written and verbal
Shift
Days (United States of America)Work Type
RegularSalary
$21.00 - $27.09 / hrBenefits
At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.
Here is a small list of our benefit programs:
- Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
- 100% paid parental leave up to 6 weeks
- Immediate eligibility for retirement plans with employer contribution up to 9.5%
- Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
- Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
- Free RTD EcoPass (public transportation)
- Childcare discount programs & exclusive perks on large brands, travel, and more
- Tuition reimbursement & assistance
- Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
- Professional clinical advancement program & shared governance
- Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
- National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
About Denver Health
Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.
As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.
Skills Required
- No high school diploma and/or no GED
- At least 1 year of experience in an administrative or clerical role
- At least 1 year of customer service experience in a fast-paced environment
- Ability to learn new technologies for data entry and calendar management
- Proficiency in Microsoft Office applications
- Strong time-management and organizational skills
- Excellent written and verbal communication skills
What We Do
Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 547-bed acute care medical center, Denver’s 911 emergency medical response system, 9 family health centers, 19 school-based health centers, the Rocky Mountain Poison and Drug Center, Public Health Institute at Denver Health and The Denver Health Foundation. As Colorado’s primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year. Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE). “Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an equal opportunity employer of all individuals, including women, minorities, protected veterans and individuals with disabilities.” Visit the Denver Health CAREER CENTER: http://www.denverhealth.org/about-us/career-center
