Administrative Assistant

Keep Our Team Running Smoothly. Support Compassionate Care. Make an Impact.

Vitality Hospice & Palliative Care is seeking an organized, detail-oriented, and proactive Administrative Assistant to support the daily administrative and operational functions of our growing hospice organization.

In this important role, you'll help ensure our clinical teams have the resources and support they need to provide exceptional care to patients and families. If you thrive in a fast-paced healthcare environment, enjoy staying organized, and take pride in keeping an office running efficiently, we'd love to meet you.

• Provide administrative support for the daily operations of the hospice office.
• Answer and direct incoming phone calls while delivering exceptional customer service.
• Assist with scheduling, scanning, faxing, filing, and maintaining organized records.
• Coordinate hospice aide schedules and assist with operational staffing needs.
• Maintain business, personnel, and clinical records in compliance with company policies and regulatory requirements.
• Process invoices, assist with accounts payable, and communicate with vendors.
• Order and maintain office, marketing, and non-patient care supplies.
• Assist with medical records management, documentation audits, and pre-billing readiness.
• Help maintain employee records, licenses, and other required documentation.
• Track and maintain company equipment including laptops, phones, keys, and office inventory.
• Collaborate with clinical and leadership teams to ensure smooth day-to-day operations.
• Participate in staff meetings, trainings, and quality improvement initiatives.
• Maintain a professional, welcoming, and organized office environment.
• Perform additional administrative duties as assigned.

• High school diploma or equivalent required; Associate's degree preferred.
• Previous administrative experience in healthcare, hospice, home health, or a medical office preferred.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Professional telephone etiquette and outstanding customer service skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience with electronic medical record (EMR) systems is a plus.
• Ability to work independently while collaborating effectively with an interdisciplinary team.
• Strong problem-solving skills and a positive, team-oriented attitude.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Valid driver's license and reliable transportation preferred.

At Vitality Hospice, we're clinician-owned and operated, creating a supportive environment where every team member is valued. We believe exceptional patient care begins with an exceptional team.

• Competitive salary
• Performance-based bonus opportunities
• 401(k) with company match
• Medical, Dental & Vision Insurance
• Paid Time Off & Paid Holidays
• Employee Referral Bonus Program
• Tapcheck (Early Pay Access)
• Pet Insurance
• Professional development and career growth opportunities
• Team appreciation events and a positive, supportive culture

If you're looking for an opportunity to make a meaningful impact while supporting a compassionate healthcare team, we'd love to hear from you!