Administrative Assistant

Posted 2 Days Ago
Be an Early Applicant
Williamsville, NY, USA
In-Office
19-26 Hourly
Junior
Fintech • Software • Financial Services
The Role
Provide administrative and office management support including scheduling meetings and events, handling communications, coordinating building maintenance with facilities/IT/security, preparing reports and presentations for management, running office errands, and ensuring smooth, confidential operations across teams.
Summary Generated by Built In
Pay Range: $19.36 - $25.81

The Administrative Assistant is responsible for providing administrative support to ensure the efficient operation of the business. This role involves supporting managers and employees at all levels through a variety of tasks related to organization and communication. Will be responsible for coordinating meetings and employee events. Will be responsible for building management, including coordination with Facilities, Technology, Security, and other departments. Handles the coordination of internal and external communications. Will be responsible for assembling materials for reports to senior management, ensuring all tasks are completed accurately and delivered with high quality and in a timely manner.

Education/Experience
  • Associate’s degree in business or related field and/or equivalent work experience.
  • Minimum of 2 years of relevant experience in an administrative support role with an emphasis on confidentiality.
  • Valid driver’s license and reliable transportation are required.
Skill and Abilities
  • Proficient computer skills: Word, Excel, Power Point, Adobe, Microsoft Teams, etc.
  • Excellent oral and written communication, negotiation and relationship-building skills
  • Reliability and discretion
  • Excellent customer service skills
  • Adaptability
  • Organizational skills
  • Problem solving and resourcefulness
  • Initiative

Unique Job Requirements
  • As business needs require, the Administrative Assistant will run office-related errands.

Tasks Performed
  • 40% Administrative Support: Provides a full range of administrative support to various levels of management. This includes, but is not limited to, answering and directing phone calls; greeting and assisting visitors; coordinating meetings; and arrange logistics for meeting and events.
  • 20% Meeting and Event Coordination: Scheduling and planning, acting as point of contact for meeting and event inquiries, coordinating logistics and vendors, may require providing on-site support and gathering post-event feedback.
  • 20% Office Management: Oversees the maintenance, security, and safety of building, while maintaining a clean and enjoyable working environment. Retains accuracy of all floor plans. Ensures equipment is running properly, organizes office operations and procedures.
  • 15% Report Management: Responsible for preparing documents, reporting and presentations for management and projects and initiatives.
  • 5% Other duties as assigned.

Physical Requirements:

  • Communicate effectively with internal and/or external customers
  • Stationary 75% of time or greater
  • Move Objects to Maximum 10 lbs

Why Work at NBT

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success. 

Wellbeing 

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. 

Community Involvement 

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. 

Culture 

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. 

Career Development 

Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. 

Total Rewards 

NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.   

Business Stability 

NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. 

Benefits for Full-Time Employees: 

  • Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. 

  • Parental Leave: Six weeks of paid leave at 100% of your salary. 

  • Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 

  • Dental and Vision Coverage: Ensuring your overall health and well-being. 

  • Flexible Spending Accounts: For healthcare and dependent care expenses. 

  • Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. 

  • Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. 

  • Voluntary Benefits: Including hospital, accident, and critical illness coverage. 

  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.

  • Adoption Assistance: Supporting your growing family. 

  • Tuition Reimbursement: Invest in your education and career growth. 

  • Employee Assistance Program (EAP): Access to support and resources. 

  • Pet Insurance: For all your furry friends.

  • Financial and Banking Services: Various banking services benefits and financial planning assistance. 

Benefits for Part-Time Employees Working 20+ Hours/Week: 

  • Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 

  • Dental and Vision Coverage: Ensuring your overall health and well-being.

  • Voluntary Benefits: Including hospital, accident, and critical illness coverage.

  • Generous Parental Leave: Six weeks of paid leave at 100% of your salary. 

Benefits for All Part-Time Employees: 

  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future

  • Paid Sick and Safe Leave: For your health and safety. 

  • Employee Assistance Program (EAP): Access to support and resources. 

  • Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

Skills Required

  • Associate's degree in business or related field and/or equivalent work experience
  • Minimum of 2 years relevant administrative support experience with emphasis on confidentiality
  • Valid driver's license and reliable transportation
  • Proficient computer skills: Word, Excel, PowerPoint, Adobe, Microsoft Teams
  • Excellent oral and written communication, negotiation and relationship-building skills
  • Reliability and discretion
  • Excellent customer service skills
  • Adaptability and organizational skills
  • Problem solving, resourcefulness and initiative
  • Ability to run office-related errands as needed
  • Able to remain stationary 75% of the time and lift/move objects up to 10 lbs

NBT Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NBT Bank and has not been reviewed or approved by NBT Bank.

  • Retirement Support Retirement offerings include a 401(k) with company match alongside a pension plan—an uncommon combination. Mentions of a match up to 6% and positive callouts of the pension reinforce depth.
  • Leave & Time Off Breadth Time-off benefits include paid holidays and substantial PTO. Generous starting PTO amounts are specifically referenced.
  • Wellbeing & Lifestyle Benefits Resources include an Employee Assistance Program, financial wellness tools, and wellness champions, with recognition such as Cigna’s 2025 Gold Healthy Workforce Designation. Banking product discounts and development support complement these offerings.

NBT Bank Insights

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The Company
HQ: NorwichNorwich, NY
1,558 Employees
Year Founded: 1856

What We Do

NBT Bancorp Inc. is a financial services holding company headquartered in Norwich, N.Y. The company primarily operates through NBT Bank, N.A., a full-service community bank and two financial services companies. NBT Bank has over 150 locations in seven states with offices in New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine and Connecticut. NBT Bank is an Equal Housing Lender and member of FDIC. EPIC Advisors, Inc., based in Rochester, N.Y., is a full-service 401(k) plan recordkeeping firm. NBT Insurance Agency, LLC, based in Norwich, N.Y., is a full-service insurance agency.

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