Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION:
SUMMARY OF POSITION
Provides clerical support to the assigned team to include front desk duties, filing, answering and transferring phone calls, data entry, scanning, scheduling, and various other customer service related functions. Supports programs by organizing, coordinating, monitoring, and maintaining various administrative functions including accounting and budget records, client information, and triage/coordination program staff and clients. Ensures high quality customer service for children, adults, families, and community members. A variety of clinical training opportunities are available based on program and interest.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Provides customer service duties to include answering phone calls, scheduling meetings/appointments, and supporting clients and visitors.
- Completes clerical duties to include copying, scanning, faxing documents, navigating the electronic medical record, and maintaining filing system.
- Provides additional administrative and clerical services as needed to ensure effective and efficient operations.
- Completes all required agency trainings as to maintain 100% compliance.
KNOWLEDGE, SKILLS & ABILITIES
- Effectively communicate via written, verbal, in person and virtual methods.
- Knowledge of community resources or willingness to learn.
- Comfortable working with individuals with mental health or substance use concerns.
- Enthusiastic about influencing positive change in our clients’ lives.
- Accountable and self-directed with daily job duties.
QUALIFICATIONS
Education Level
High school diploma or GED required.
Years of Experience
N/A
Certification/Licensure
N/A
Time Type:
Full timePay Range:
$15.75--$22.00Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.
Skills Required
- High school diploma or GED
- Effective written and verbal communication
- Knowledge of community resources or willingness to learn
- Comfortable working with individuals with mental health or substance use concerns
- Accountable and self-directed work habits
- Experience performing clerical tasks (copying, scanning, faxing, filing, scheduling)
- Ability to navigate an electronic medical record
- Completion of all required agency trainings to maintain compliance
What We Do
Centerstone is a not-for-profit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.
