Summary
The Administrative Assistant must perform clerical and administrative functions such as payroll and billing paperwork, invoice clients, organizing and maintaining paper and electronic files, and providing information to callers. The position often involves working with various people throughout the company to get tasks done quickly and efficiently while also having an eye for details.
Responsibilities
Serve the customer, and exceed their expectations, as they are our first priority
Communicate professionally with clients and co-workers, ensuring that all inquiries are answered timely and accurately
Prepare and process payroll, including billing paperwork
Invoice customers including requested supporting documents neatly, timely and accurately
Set up all necessary materials for new and current customers
Contact clients concerning overdue accounts
Creating and processing credit memos
Process Accounts Payable invoices, maintain AP Invoice spreadsheet, and ensure payments are being processed
Review expense reports for regional salaried employees, to verify validity and accuracy
Make hotel reservations for regional employees, as well as set up meeting venues for management
Ensure upkeep of customer files and employee files
Create employee ID badges
Maintain all required databases
UPS shipping and receiving
Upkeep office supplies
Prepare various typed documents, such as letters, interoffice reports, and reports of contact
Liaise with members of the corporate office and the region on various issues
Other duties as assigned
Requirements
High School diploma or equivalent
Minimum of 1 year of office experience
Must be able to efficiently and effectively communicate via email on a computer and phone
Expertise in the Office suite programs (specifically Microsoft Excel, PowerPoint, and Word)
Basic knowledge and understanding across multiple computer platforms
We are an Equal Opportunity Employer. Veterans are encouraged to apply.
Skills Required
- High School diploma or equivalent
- Minimum of 1 year of office experience
- Efficient written and verbal communication via email, computer, and phone
- Expertise in Microsoft Excel, PowerPoint, and Word
- Basic knowledge across multiple computer platforms
USIC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about USIC and has not been reviewed or approved by USIC.
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Healthcare Strength — Health, dental, and vision coverage alongside an HSA and mental health resources are broadly offered. Additional protections like life and disability insurance and an EAP reinforce the package.
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Retirement Support — A 401(k) with company match is part of the package, with mentions of profit sharing and a defined contribution pension. Company-paid short-term disability for tenured employees further supports income protection.
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Wellbeing & Lifestyle Benefits — Many field roles include a take-home company vehicle, fuel card, phone, and laptop/tablet. Paid training, boot vouchers, DailyPay access, and retail discounts add practical, day-to-day value.
USIC Insights
What We Do
Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout the United States and Canada. Our mission is to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets.
