Title: Administrative Assistant
Department: Home Care & Hospice
FLSA Status: Non-Exempt
Reports To: Administrator
Summary: Responsible for the management and supervision of daily office functions, including clinical needs, data management, supply management, general office maintenance, and other administrative duties.
Essential Functions:
⦁ Assists in the program payment request process, understanding program mission and maintaining quality of service.
⦁ Assists the Administrator and the department’s outreach schedules, performs physical outreach in the community as needed, and ensures the delivery of high-quality care to patients, families, and communities.
⦁ Assists the Administrator/Director in maintaining required documents in personnel files and assists with maintaining Home Care and Hospice in-service and related binders.
⦁ Orders office supplies and oversees general maintenance of office equipment. Assists clinicians to order medical supplies, DME and maintains inventory.
⦁ Assists in intake procedures, oversees patient’s daily census and strategy for building up excellent relationships with all the referral sources.
⦁ Has flexible schedules to accommodate weekends or evenings outreach needs.
⦁ Assists in the new Transitional Care Project as backup is needed.
⦁ Maintains close connections with clinicians. Supports clinicians as much as possible.
⦁ Maintains current knowledge and ensures compliance with local, state, and federal statutes and regulations.
⦁ Records meeting minutes, representing the department independently.
⦁ Attends departmental and agency meetings and meetings and or conferences pertaining to Home Care and Hospice’s computer, billing, and clerical systems as required.
⦁ Performs data entry and clerical support for office staff.
⦁ Ensures SHE and SHHCH policies are followed in the performance of duties.
⦁ Performs other duties as assigned.
Qualifications:
⦁ Great attention to detail, good organizational skills, and ability to manage and prioritize multiple tasks in a fast-paced environment.
⦁ Must be self-motivated, organized, and able to multitask under minimal supervision.
⦁ Excellent verbal and written communication skills.
⦁ Demonstrated business telephone and data entry skills.
⦁ Proficient in MS Office and the Internet.
⦁ Must pass a background check.
Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.
Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.
Skills Required
- Great attention to detail, good organizational skills
- Ability to manage and prioritize multiple tasks
- Excellent verbal and written communication skills
- Demonstrated business telephone and data entry skills
- Proficient in MS Office and the Internet
- Must pass a background check
What We Do
Self-Help for the Elderly is a private community-based non-profit organization. Our mission is to promote the independence, dignity and self-worth of seniors. We will achieve this by empowering seniors to help themselves and by providing a comprehensive range of multicultural and multilingual services. Founded in 1966, Self-Help offers a vast array of health care and social services to over 40,000 seniors and disabled adults annually in San Francisco, San Mateo, Santa Clara and Alameda counties. More than 90% of the agency’s clients are members of ethnic communities; and over 90% of Self-Help’s current staff is bilingual and bicultural in various Chinese dialects, Vietnamese, Tagalog, Spanish or Russian. All direct service staff are bilingual in at least one of the above languages and are culturally and linguistically competent to provide services to the target population. Self-Help for the Elderly has earned a reputation for employing and providing housekeeping jobs in San Francisco in the form of house cleaning services, commercial cleaning services, and job training programs. In addition, current customers have come to rely on their social services such as home health care, assisted living, hospice care, in-home care, home care assistance, senior care, adult day care, and elderly care. Proudly serving Richmond District, Sunset District, Chinatown, Nob Hill, San Mateo, Marina District, Pacific Heights, Mission District, Hayes Valley, Daly City and surrounding areas since 1966.
