Administrative Assistant

Company: CGIC
Department: Retail Sales
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Administrative Assistant you will provide a full range of support services to the Retail Sales and Service department. You will contribute to our client service culture by implementing innovative, client-centric solutions.

This role is essential in completing administrative tasks and maintaining the flow of information and ensuring that routine tasks are completed efficiently. You will be part of a team that values collaboration, adaptability, and a proactive approach to problem-solving.

• Managing incoming and outgoing physical and electronic mail. 
• Uploading documents into various systems and applications.
• Responding to general inquiries received via email.
• Processing invoices and payments in accordance with established procedures.
• Monitoring monthly reports and tracking expenses, including follow-up on discrepancies.
• Carrying a variety of general administrative tasks that support day-to-day operations and ensure smooth workflow across the team. 

• You have 1 year of experience in office administration or a related field.
• You have a high school diploma.
• You are proficient in Microsoft Office tools.
• Experience with document management systems is an asset.
• Knowledge of French considered an asset.

• You demonstrate flexibility and a willingness to support evolving administrative needs.
• You apply sound judgment and attention to detail in routine tasks.
• You communicate effectively and maintain professionalism in all interactions.
• You contribute to a positive team environment and share knowledge to support others. 

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
• You will work in a hybrid model with a minimum of 2 days per week in the office.
• The role involves detail-oriented work requiring sustained concentration.
• Occasional shifts outside of standard business hours may be required.

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

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Expected salary/hourly range $38,007.00 - $63,345.00.

 ​The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.​

​Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.