The Role
The Administrative Assistant supports department functions, manages administrative tasks, and interacts with staff on workflows and processes.
Summary Generated by Built In
This position pays $18/Hr.
This position is FT in-office in Fresno, CA
About the Company
Navia is a people first benefit administrator that relies on a fast-growing team of creative thinkers, problem-solvers, and go-getters to bring our participant and client experience to the next level. Our mission? To create better lives and provide a simple and amazing benefits experience. If you love providing excellent service, innovating the way benefits are administered, and being part of an inclusive workplace community, you’ll fit right in.
Position Summary
This position is a specialized administrative position handling administrative work within the department and in a team environment. This position supports most other department positions and requires the person to understand the functions of their position and how it affects the departments workflow and how it affects each person’s actual work.
Essential Functions
Requirements
This position is FT in-office in Fresno, CA
About the Company
Navia is a people first benefit administrator that relies on a fast-growing team of creative thinkers, problem-solvers, and go-getters to bring our participant and client experience to the next level. Our mission? To create better lives and provide a simple and amazing benefits experience. If you love providing excellent service, innovating the way benefits are administered, and being part of an inclusive workplace community, you’ll fit right in.
Position Summary
This position is a specialized administrative position handling administrative work within the department and in a team environment. This position supports most other department positions and requires the person to understand the functions of their position and how it affects the departments workflow and how it affects each person’s actual work.
Essential Functions
- Creating, maintaining, and entering information into databases
- Review and work with teams on escalating workloads as needed
- Assisting with labeling and scanning of claims
- Logging of claims, checks, metrics, reporting incoming mail, claims production, etc.
- Interaction between staff members on workflow and processes
- Knowledge of department and Navia systems as required for this position.
- General office clerical duties
- Other duties as assigned
Requirements
- Basic computer skills and knowledge of Microsoft Word, Excel and Outlook
- Excellent customer service skills
- Good written and verbal communications skills
- Good attendance
- Good work attitude, adaptability and multi-tasking abilities
- Independent/self-motivated and ability to work in team environment
- Willingness to work outside scheduled work hours as needed, especially during our peak season
- Attention to detail
- Basic knowledge of 10-key
- Good organizational skills
- Interpersonal skills with co-workers
Skills Required
- Basic computer skills and knowledge of Microsoft Word, Excel and Outlook
- Excellent customer service skills
- Good written and verbal communications skills
- Good attendance
- Good work attitude, adaptability and multi-tasking abilities
- Independent/self-motivated and ability to work in team environment
- Willingness to work outside scheduled work hours as needed, especially during peak season
- Attention to detail
- Basic knowledge of 10-key
- Good organizational skills
- Interpersonal skills with co-workers
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The Company
What We Do
Navia is a national, consumer-directed benefits provider serving 10,000+ employers across all 50 states. The company provides comprehensive health, finance, lifestyle, and compliance solutions to employers and consumers. We take pride in offering industry-leading customer service, communications, and technology. Founded in 1989, Navia began as Flex-Plan Services, and over the years has grown into one of the nation’s premier benefit providers. Navia offers FSA, HSA, HRA, Commuter, Lifestyle, 401K, Benefit Administration, Education, COBRA, and much more.
