Administrative Assistant (Entry-Level)
- Location: Austin, TX (2612 Ridgepoint Dr.)
- Compensation: $20-$21/hr DOE
- Schedule: Full-Time | Onsite
About Pacific Office Automation
Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the nation. Founded in 1976, POA has grown to over 40 branches across eleven western states, including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Hawaii, and Texas.
With 50 years of success in office technology sales and service, POA partners with industry-leading manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and more. We are a growth-focused organization committed to long-term employment, professional development, and creating a collaborative environment where every employee’s voice is valued.
Position Overview
Our fast-paced sales office in Austin, TX is seeking a Full-Time Administrative Assistant to support daily office and sales operations. This role is ideal for someone who thrives in a high-volume environment, enjoys balancing multiple priorities, and takes pride in accuracy and organization.
The Administrative Assistant plays a critical role in supporting sales representatives and management while delivering excellent internal customer service. This position requires flexibility to work overtime during closing week (the last week of each month) to support business-critical deadlines.
Key Responsibilities
-
Perform highly detailed data entry across multiple internal databases
-
Provide frequent internal customer service support to sales representatives and management
-
Maintain and update Excel spreadsheets for cost analysis and reporting
-
Assist sales representatives and sales management with administrative and operational tasks
-
File, copy, scan, and organize documents
-
Schedule equipment and software deliveries, moves, and pickups
-
Escalate service-related issues on behalf of customers
-
Audit, create, and process invoices accurately and timely
-
Support month-end closing activities, including required overtime during closing week
Qualifications
-
Minimum 2 years of office experience, preferably in an administrative or customer service role
-
Proficiency in Microsoft Excel, including copy/paste, find, filter, custom sorting, and working across multiple sheets
-
Proficiency in Microsoft Word
-
Typing speed of 50–60 words per minute
-
Strong ability to follow directions, take detailed notes, and manage deadlines
-
Ability to work independently while also collaborating with a manager from another branch
-
Strong organizational skills and attention to detail
Preferred (Not Required) Skills
-
Advanced Microsoft Excel skills, including pivot tables, conditional formatting, and indexing values
What We Offer
-
Clear advancement and growth opportunities, including leadership paths
-
Medical, Dental, Vision, and Life Insurance
-
401(k) with company match
-
PTO, Vacation, and Sick Leave
-
Flexible Spending Account (FSA)
-
Paid training
#LI-Onsite
Similar Jobs
What We Do
At Pacific Office Automation (POA), we take pride in being a privately held office technology and managed services provider headquartered in Beaverton, Oregon. Since our founding in 1976 by Terry Newsom, we have grown from a small photocopier business into the largest independent office equipment dealer in the United States. Today, we generate approximately $491 million in annual revenue and serve over 40,000 businesses across the western U.S. with a team of about 1,400 employees across 30+ regional offices in Oregon, Washington, California, Utah, Colorado, Arizona, Texas, Nevada, New Mexico, and Idaho. At our core, we offer a broad array of services focused on streamlining workplace operations. These include the sales and leasing of office equipment such as multifunction printers, copiers, fax machines, VoIP phone systems, and mailing equipment. We proudly partner with industry-leading hardware brands including Canon, Ricoh, Konica Minolta, Sharp, HP, and Lexmark to deliver customized solutions to our clients. Our Managed Print Services (MPS) form a cornerstone of our business, allowing customers to outsource print operations for greater efficiency, supply monitoring, device maintenance, and overall workflow optimization. Beyond print services, we have expanded into managed IT services and unified communications. We offer cloud-managed infrastructure, cybersecurity, network management, VoIP phone systems, and digital document management tools. These services are especially valued in sectors that demand high security and compliance, such as healthcare, legal, education, and government. Our IT division also integrates video surveillance systems and supports facilities management with services like EV charging station installations. Our service model emphasizes a strong local presence and fast response times. Each regional branch operates semi-autonomously, staffed with technical experts, account managers, and support personnel trained to resolve customer issues quickly. This decentralized approach enables us to maintain consistent service and support across our large geographic footprint. Our corporate motto, "Problem Solved," reflects our proactive, client-focused philosophy.
Why Work With Us
We’re unique because we offer end-to-end tech solutions under one roof. Our local ownership, rapid growth, and “Problem Solved” mindset create a rare mix of stability, innovation, and autonomy. You’ll grow your skills, make a real impact, be supported every step of the way—and build a lasting career you’re proud of.
